Product Description

This Portable USA 10.4-inch digital picture frame features black matting with two real wood frames included (cherry and black finish). As one of the largest digital frames available, it creates a dramatic addition to any decor. Put together your own perpetual slide shows by simply removing the media card from your camera and inserting it into the frame's card slot to display your images, or you can wirelessly transfer the images onto the 256MB of onboard memory using bluetooth adaptor included with the frame. The 10.4-inch diagonal LCD screen is clear and bright, and is ideal for home or commercial use. Makes a great digital sign for business users. The card slots accept the most popular media: CF/MS/SDMS//MMC/XD. You can even play MPEG video files, text files and MP3 music. The bright LCD screen delivers 640 x 480 resolution and can be positioned portrait or landscape. The frame can easily be positioned on your table top or hung on a wall and features a telescoping stand which allows you to adjust your viewing angle. No batteries needed, and no monthly subscriptions. Simply plug into your electrical outlet, insert your media card, and enjoy. Supports the following images and movie formats: JPEG, AVI, VOB, MPEG and DAT. Supports the following audio formats: MP3, WAV and WMA.

Product Details

• Size: 10.4-Inch
• Color: Black
• Brand: Portable USA
• Model: PU-10WB
• Dimensions: .0" h x .0" w x .0" l, 6.60 pounds
• Native resolution: 10.4
• Display size: 10.4

Features

• Bright 10.4-inch 4:3 640 x 480 Active TFT LCD Monitor
• 256 MB fast flash memory on board, stores up to 1200 images!
• Flexible telescoping stand to adjust viewing angle
• For digital pictures, movies, text and music
• Bluetooth enabled with included adaptor. Send images from your cell phone or any bluetooth enabled device directly to the frame!

From the Manufacturer

Display your digital pictures on this elegant wooden frame that can playback pictures and movies on a bright crystal-clear, large 10.4-inch screen. Set up is easy... simply add a memory card from your camera or connect the frame to your computer. It's the brightest way to display your digital photos. The frame can store around 1000 pictures on it's 256MB internal memory and by simply adding a media card (or two) you can reduce that clutter in your house and show off more than you could dream of with this digital picture frame. By adding MP3 music files (played through built in speakers) to your cards you can add sound to create soothing or exciting slide shows - it's just so simple. Plus... Create your own perpetual slide shows! Handy remote control for pausing or rotating pictures. You can use two different media cards at once. By adding the included bluetooth dongle you can even transfer files from your compatible cellphone or computer. It's so easy to use. Simply insert the media card from your camera and enjoy!

Portable USA PU-10WB Highlights

10.4-inch viewable screen Fifty percent larger viewing area than a 7 inch display gives you even more room to enjoy and show off your favorite pictures to family and friends. The aspect ratio of the screen is 4:3--just like a printed photograph. You won’t see stretching, cropping or big ugly black borders like the widescreen 16:9 format of some other digital picture frames.

High-density screen with wide viewing angle The very best, 640x480 high-density screen displays your favorite photos with the same rich detail and vibrant colors as high-quality photo prints and the wide viewing angle ensures you the best image whether it’s up high or off to the side.

256MB of on board memory The PU-10WB offers a generous 256MB of on board super-fast flash memory allowing you to store and show hundreds of high-resolution pictures, with additional capacity when you use the two available memory card slots.

Memory card support The PU-10WB has two memory card slots and one USB slot: One slot accepts Compact Flash I (CF) cards, the second accommodates Memory Stick (MS, MS Duo, MS Pro Duo, MS Pro), secure digital (SD) Card and Multi Media Cards (MMC) and xD card and the last is a USB slot for USB memory sticks and thumb drives. Combined with the on board flash memory you can store and show all your photos without the use of a PC.

USB connectivity for PC or Mac The PU-10WB also gives you the flexibility of USB allowing you to connect your frame to a Windows (XP or later) or Mac computer to make transferring your photo libraries a breeze. With the frame turned on and attached to the computer, the frame acts as an external drive allowing you to easily copy your photos from your computer to your digital picture frame in a matter of seconds.

The finest materials and elegant design fit for any decor Elegant design and the highest-grade materials include a discreet stand, two real wood frames giving you your choice of black or cherry, and rich black matting to enhance the look of all of your photos.

Multimedia capabilities The PU-10WB frame also supports many formats of movie files as well as provide a text reader for E-Books and stereo speakers for mp3 and .wav files. All are easily managed with the click of a button on the remote control. Go Wireless If you want to transfer images from your Bluetooth enabled cell phone or computer without the use of wires the PU-10WB has an available (optional) Bluetooth adapter. Just plug it into the slot marked USB and you can send images quickly to your photo frame. The PU-10WB does not ship with a Bluetooth adapter but we’ll send you one for free. At the back of the comprehensive user manual is a form to complete that can be mailed or emailed to Portable USA. It requires your model number, name and address--it will be dispatched the day the request is received.

Multiple viewing modes Several display modes give you the freedom to display your photos one image at a time, in thumbnail mode for quick, easy searches, or to create a slideshow of your favorite photos. Access all these options on the frame or with the included remote control. You can also display your frame in portrait or landscape mode and place it on a table, counter, or hang it on your wall.

Exciting extra features Other features include free photo-editing software for PC or Mac and calendar and alarm functions.

In the box One PU-10WB digital picture frame with cherry frame, one alternate black frame, remote control, USB cable, locking stand, AC power supply, and comprehensive owner’s manual.

About Portable USA
At Portable USA our goal is to give you the best quality, features, and service offered in the industry. We use only the highest grade screens and components available ensuring you an excellent viewing experience with each and every one of our products. We back all of our products with a full one year warranty (parts AND labor) and live customer support, based here in the United States, to ensure your complete satisfaction with our products.

Customer Reviews

Good product and excellent customer service
Portable USA 10.4-Inch PU10WE 1GB Digital Picture Frame with Two Wood Frames

Like several other reviewers, the first frame I received had a broken post that held the LCD screen in place. Amazon had a new frame to me within 4 days and gave me up to 30 days to return the defective frame. The second frame was in perfect condition.

This frame has excellent resolution and the 10.4 inch screen size is an excellent size for viewing images across a room. It uses the 4:3 image proportion which was the best proportion for most of my older digital images. All images have to be in a JPEG format. Images are still clear when viewing the frame from the side but do not do well if you try to view them from below if you were to wall mount it.

It is easy to put a large number of images on the internal memory, a whopping 1 GB, by using the USB cable and connecting to your computer. It sees it as an external drive. You can also use a memory card or flash drive to transfer images. Another nice aspect about this frame, which may be true for all these types of digital frames, is you can also just insert a memory card from your digital camera (it takes several different types) and use it to view your digital images without loading them on to the internal memory.

The images can be cycled at a rate of 5 , 10, 30, 60 seconds or 1 hour. The frame comes with a remote control which you use to access most features of the frame.

The unit also comes with two frames: a more traditional wood frame and a black contemporary frame. It is easy to change the frame style by just removing 4 screws--you do need a very small Phillips head screw driver to do it.

Two aspects of the frame are somewhat disappointing. First, the images are arranged alphabetically and are always cycled in this manner. It does not have a "random" choice. On the other hand, this works fine if you want to have them cycle in a specific order. The second problem: if the unit is powered off, it always starts back at the very beginning so if you have a large number of files, it may be a long time until you get to the images at the end of the alphabet.

Customer support is without a doubt the best I have ever encountered. Every time I have emailed support a question I have received an answer within a day or less. If the problem gets beyond email communication, you are always invited to call.

I have now ordered two of these frames. The first I gave to my daughter for her 30th birthday with 350 images loaded on to the internal memory. The second frame I am giving to my in-laws for their 60th anniversary and it has over 600 images on it.

Bottom line: I like these frames and find them to be a good value for this size and Portable USA provides excellent customer support, which based on other reviews, may not be true of other frame manufacturers.

Probably not a good idea
After postponing the decision to buy a picture frame several years while the technology improved and the price decreased, I finally bought this frame to display family pictures and quasi-serious nature photography. Here are the pros and cons:

Pros: Bright good quality color, visible from a good angle right to left (although not up and down). Large size for the money (about $200 right now). No software to install on your computer; the frame shows up as a drive onto which you can copy your pictures and also has sockets to accept various types of memory devices. And, finally, no reflection on the frame per se, but Amazon's service was fantastic. I opted for free shipping and they sent it UPS very quickly.

Cons: The first, and biggest is that it simply doesn't display some pictures. Instead, it displays a weird-looking fuzzy icon consisting of a document page behind a large red circle with a white X through it. This seems to be the case whether the files are placed in the internal memory of the frame, an in-camera memory stick type device or a standard USB flash drive (either of which is inserted in a socket in the back of the frame). To add insult to injury, no where in the manual is this problem described or analyzed. I can't discern any pattern as to which files it doesn't like, except that it seems to be SOME (but not all) of the files I have worked on using Adobe Photoshop. Well, guess what, those are the ones I want most to display. And speaking of the manual, it is pretty close to useless, except for a buried warning not to hook it up to your computer before turning it on. The writing is very poor and misleading; if it were a paper by one of my students I'd give it a D. At various places, we are told to "hit" one or another button, which is clear enough, but evinces a fast, sloppy job of writing.

The second big problem is not being able to change the order in which the slides are shown. There is a "random" setting on the menu (good luck in navigating to that point; you'll be lucky if you don't accidentally set the language to Chinese, and, if you do, you'll need to know the Chinese expressions for "set language" and "English"), but that setting is the factory default and it doesn't display them randomly but seems to want to display them in alphabetical order of filename. But if you display a bunch that you have put on a memory stick and then add others to the same stick, it seems to know that, and displays the second batch after the first, and in alphabetical order. If you insert a stick it only displays what's on that stick, and won't display what's in internal memory until you unplug the stick. I'd like it to do through all of them, but it won't do that.

Regardless of what the advertising says, there is essentially no customer support. The website is completely useless, as there is no way on it to contact the company with questions. The support page has prices on it; seems very strange; it appears the website has some problem. And needless to say, there is no mention of the red-and-white X icon in the FAQs. There's a section of glowing testimonials by "customers" whose authenticity is highly questionable, since there is no web-based fax number, email address or phone number by which to contact the company. The company does provide their street address, so, presumably those satisfied customers walked in and delivered their testimonials in person.

There are lots of bells and whistles on this thing; it plays movies and even has some tinny speakers so that it can play sound movies and mp3 files. You can even display a calendar (maybe these should go in the "pro" category if you like that sort of thing). But all these options make the setup menu even more difficult to navigate; it's just about impossible in the first place. The problem is that it doesn't do a good job on its BASIC task, displaying still pictures, with more or less the same options for doing so that one would find on the screen saver of a personal computer.

The frame doesn't come with a Bluetooth dongle, you have to fill out a card and send it in to the factory to get that. Since I am still considering returning it, I haven't sent the card in yet, so I can't comment on that feature.

A small but telling matter is the sloppiness of manufacture. The matting looks like it was cut by a kid with an Exacto knife, not a professional picture frame shop mat cutter. And there are a few pieces of dirt behind the glass. These problems no doubt come from outsourcing manufacture to the lowest bidder.

Another small gripe is the remote. The response to pushing a button on it is very slow and there is no tactile feedback, so it's hard to know if it's working or not. The remote uses a mercury battery instead of standard AA or AAA batteries, so, when it comes time, it may be hard to find a replacement. On the other hand, there's not really much reason to use the remote, as many of its buttons are already on the back of the frame.

All in all, I get the impression that the manufacturer sincerely wants to deliver a quality product at an affordable price. The execution, however, leaves a lot to be desired. The company seems to be run by a bunch of well-intentioned amateurs with inadequate adult supervision. I haven't decided whether or not to keep the frame. It depends on whether or not I can get a satisfactory resolution to my problems. But that will require some work and expense. I'll probably have to get their NON toll-free phone number and call them, which I haven't yet tried. If that doesn't work, then I will be returning it.

Very Good for the Price
This is much better than the 7" Coby that I bought. The ONLY problem I have with it is that I can't find a volume control. Other than that, I think it is the best value I have found. It looks just as nice as most of the digiframes that are a level above this in price. It is easy to navigate, the pictures are bright and of good quality (no stretching like the 7" ones), you can play audio while viewing the slideshow (can't on the Coby)! I do wish it played WMA's, but no big - just use MP3's.