Product Description

The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This widely acclaimed bestseller, in which Malcolm Gladwell explores and brilliantly illuminates the tipping point phenomenon, is already changing the way people throughout the world think about selling products and disseminating ideas.

Product Details

• Amazon Sales Rank: #85 in Books
• Published on: 2002-01-07
• Original language: English
• Number of items: 1
• Binding: Paperback
• 304 pages

Amazon.com
"The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life," writes Malcolm Gladwell, "is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do." Although anyone familiar with the theory of memetics will recognize this concept, Gladwell's The Tipping Point has quite a few interesting twists on the subject.

For example, Paul Revere was able to galvanize the forces of resistance so effectively in part because he was what Gladwell calls a "Connector": he knew just about everybody, particularly the revolutionary leaders in each of the towns that he rode through. But Revere "wasn't just the man with the biggest Rolodex in colonial Boston," he was also a "Maven" who gathered extensive information about the British. He knew what was going on and he knew exactly whom to tell. The phenomenon continues to this day--think of how often you've received information in an e-mail message that had been forwarded at least half a dozen times before reaching you.

Gladwell develops these and other concepts (such as the "stickiness" of ideas or the effect of population size on information dispersal) through simple, clear explanations and entertainingly illustrative anecdotes, such as comparing the pedagogical methods of Sesame Street and Blue's Clues, or explaining why it would be even easier to play Six Degrees of Kevin Bacon with the actor Rod Steiger. Although some readers may find the transitional passages between chapters hold their hands a little too tightly, and Gladwell's closing invocation of the possibilities of social engineering sketchy, even chilling, The Tipping Point is one of the most effective books on science for a general audience in ages. It seems inevitable that "tipping point," like "future shock" or "chaos theory," will soon become one of those ideas that everybody knows--or at least knows by name. --Ron Hogan

From Publishers Weekly
The premise of this facile piece of pop sociology has built-in appeal: little changes can have big effects; when small numbers of people start behaving differently, that behavior can ripple outward until a critical mass or "tipping point" is reached, changing the world. Gladwell's thesis that ideas, products, messages and behaviors "spread just like viruses do" remains a metaphor as he follows the growth of "word-of-mouth epidemics" triggered with the help of three pivotal types. These are Connectors, sociable personalities who bring people together; Mavens, who like to pass along knowledge; and Salesmen, adept at persuading the unenlightened. (Paul Revere, for example, was a Maven and a Connector). Gladwell's applications of his "tipping point" concept to current phenomena--such as the drop in violent crime in New York, the rebirth of Hush Puppies suede shoes as a suburban mall favorite, teenage suicide patterns and the efficiency of small work units--may arouse controversy. For example, many parents may be alarmed at his advice on drugs: since teenagers' experimentation with drugs, including cocaine, seldom leads to hardcore use, he contends, "We have to stop fighting this kind of experimentation. We have to accept it and even embrace it." While it offers a smorgasbord of intriguing snippets summarizing research on topics such as conversational patterns, infants' crib talk, judging other people's character, cheating habits in schoolchildren, memory sharing among families or couples, and the dehumanizing effects of prisons, this volume betrays its roots as a series of articles for the New Yorker, where Gladwell is a staff writer: his trendy material feels bloated and insubstantial in book form. Agent, Tina Bennett of Janklow & Nesbit. Major ad/promo. (Mar.)
Copyright 2000 Reed Business Information, Inc.

From Library Journal
This genial book by New Yorker contributor Gladwell considers the elements needed to make a particular idea take hold. The "tipping point" (not a new phrase) occurs when something that began small (e.g., a few funky kids in New York's East Village wearing Hush Puppies) turns into something very large indeed (millions of Hush Puppies are sold). It depends on three rules: the Law of the Few, the Stickiness Factor, and the Power of Context. Episodes subjected to this paradigm here include Paul Revere's ride, the creation of the children's TV program Sesame Street, and the influence of subway shooter Bernie Goetz. The book has something of a pieced-together feel (reflecting, perhaps, the author's experience writing shorter pieces) and is definitely not the stuff of deep sociological thought. It is, however, an entertaining read that promises to be well publicized. Recommended for public libraries.
-Ellen Gilbert, Rutgers Univ. Lib., New Brunswick, NJ
Copyright 2000 Reed Business Information, Inc.

Customer Reviews

Interesting stories, not that useful

With 900 other reviews, I'll keep this one short. The Tipping Point by Malcolm Gladwell is an enormously interesting read. It tries to answer the question why and how certain ideas 'tip'. How they spread and become popular. Malcolm uses a huge amount of interesting stories from different domains to try to make his points. For me, the collection of stories was probably more interesting than the points he tried to make. The stories were well written.

Related to tipping, he argues that there are three rules related to an social epidemic. The law of the few (a few people can have a huge impact), the stickiness factor (a message can be constructed to be more sticky) and the power of context (the context can influence the message which is being spread enormously). The rest of the book contains chapters related to each of these rules. Every chapter summarizes the rules and tells stories of where the rule applied.

Tipping Point is extremely well written and easy to read. The bunch of amazing stories make it fun and it's no wonder that it's one a major best sellers in the world. I found the message the author tries to communicate less interesting, though. Never the less, I'd recommend the book to everyone for the sake of the stories and the learning that can be taken out of every individual story.

A year later and I'm still marveling over this book!
I've heard Malcolm Gladwell speak, and he's superb! In this innovative book, whether he's referring to the Maven, or the Connector, it's relatable to all individuals. If you're looking for a light leadership book that brings up very INNOVATIVE topics, this is it! For additional tips on leadership, I'd also recommend taking a course at www.corporatetrendsetters.com.

Fundamental Reading
With social networking and user generated content (UGC) flooding the web, businesses are struggling to find ways to harness and direct this power. There exists an extensive collection of blogs, books, news articles and podcasts that offers advice about techniques to jump-start user adoption and gain stickiness, but these tend to focus on execution and not on concept. The dialogue generally advocates creating new communities, controlling messages within existing communities, and monetizing concepts, but fails to answer the fundamental question, "Why do people adopt certain ideas and not others?"

Enter Malcolm Gladwell's book, The Tipping Point. This is not a new book. It was published in 2002 and doesn't mention a single Internet technology or concept, instead focusing on how "epidemics" spread - From Paul Revere's success in his midnight ride to why kids love Blue's Clues to syphilis' spread in Baltimore in the mid-90's. Gladwell dissects the masses and exposes the population segments that serve as the kindling for raging success.

Connectors - The people that know everyone and revel in making mutually beneficial introductions. These are the catalysts or accelerants that help bring the key components together.

Mavens - The experts. These are the people that know everything about certain topics. Everyone has friends that they trust when it comes to food, music, sports, electronics, etc., the friends that are almost freakishly knowledgeable and passionate about their interests.

Sales people - These are the people that sell ideas and visions - the evangelists. They get people excited and spread the word - like the sales person mentioned in the Holiday Inn commercial that once had a heart attack and within an hour had sold the paramedics 12 sets of steak knives.

If you can come up with a great product or offering that has amazing value for those that take advantage of it, you're off to a good start, but the challenge is just beginning. The Tipping Point presents some of the foundational relationships and interactions that must occur to be successful. Coupling the above personality traits with a discussion of the various adopter types - from Innovators to Late Adopters - and you have a powerful recipe. Blending together the right mix of Connectors, Mavens, and Sales People with Early Adopters sets the stage for success... then all you need is a phenomenal idea. Easy right?

I recommend the book.

Marcel Crudele
innerEcho - Atlanta, GA