Product Details

• Amazon Sales Rank: #101970 in Books
• Published on: 2001-08-09
• Original language: English
• Number of items: 1
• Binding: Paperback
• 336 pages

Book Info
Guidance on how to share information among peers to helps companies achieve greater success. Explains the latest management buzzwords, offers advice on keeping open communication with customers and co-workers, and maintaining a knowledge management program with the future in mind. Softcover.

About the Author

Melissie Clemmons Rumizen, Ph.D., is Knowledge Strategist at Buckman Labs, hailed as one of the top examples of knowledge management implementation in the United States. She also developed and maintains the award-winning Buckman Laboratories Web site on knowledge management (knowledge-nurture). She has 20 years' experience as a linguist and benchmarking and KM specialist with the U.S. Army and National Security Agency. She joined Buckman Labs in 1997.

Customer Reviews

very useful
Very useful indeed. It covers all aspects of KM and gives smart tips for the how-to-do part. Also it suggests very useful web links. I love the down-to-earth, simple, practical approach. No idiot may write this book.

KM is not for dummies or idiots
I have been reviewing the literature of Knowledge Management (KM) for over a year. I am surprised how much is written about KM, but how little it is employed in the workplace, learning place, and government. The Complete Guide is a fine introduction--even though it is five years old, providing the core concepts and a well-rounded Glossary of KM.

Now, if we could only get the decision-makers to collaborate with us fire-starters and implement KM, we wouldn't be idiots for lack of access to knowledge resources.

A good introductory overview of the subject
As the title indicates, this is a basic introduction to the topic of Knowlege Management (KM). For that purpose it does a good job of covering the subject and providing a basic outline for planning your own KM implementation in your organization. It's not "the only book you'll need" to implement KM, nor does it claim to be, although more details on references would be a good addition for those going on to the next level.