Product Description

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set.

Case Studies from:
IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs
, Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton
, Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz
, Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems

*Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book
*Author has over ten years' experience in knowledge management/content management/information management in the corporate world
*First textbook by a knowledge management professor

Product Details

• Amazon Sales Rank: #29912 in Books
• Published on: 2005-06-16
• Released on: 2005-06-16
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 368 pages

Review
"Although there is a wealth of literature about KM, few textbooks are available. As a rule, even where textbooks exist, I do not generally review them. However, I am making an exception in the case of Dr. Kimiz Dalkir's new textbook because of its exceptional quality, comprehensive scope, and potential usefulness for both practitioners and academics." Karen Takle Quinn, FaultLine

From the Back Cover
Business/Management

Knowledge Management in Theory and Practice
Kimiz Dalkir

"Knowledge Management in Theory and Practice is an important and highly valuable book that gives both theoretical and practical insights from broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and eclectic understanding of knowledge and the business reasons and approaches to its management. The book's many references present opportunities for further exploration. Multiple illustrations from practices in well-known organizations provide readers with great understanding. The book should be on every practitioner's bookshelf - and in their heads as well."
Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.

"Dr. Dalkir has provided a rich foundation in the theory behind knowledge management (KM) and draws in an engaging learner dialogue that demonstrates how theory can be practically engaged in the dynamic environments of KM-based institutions, businesses, and governments. Dalkir is an exemplary author who draws together numerous practical and theoretical frameworks. Knowledge Management in Theory and Practice contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners."
Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management, Kent State University

"An excellent addition to the body of KM literature. Comprehensive in scope, this book integrates theory, practice, history, issues, terminology, and a future perspective. A must-read for those interested in leveraging knowledge assets to improve organizational productivity and innovation."
Michael Stankosky, Lead Professor, Knowledge Management, George Washington University

"Kimiz Dalkir's Knowledge Management in Theory and Practice presents a nice overview of knowledge management. Both practitioners and educators should benefit from this informative source."
Jay Liebowitz, Professor, Department of Information Technology, Johns Hopkins University

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In Knowledge Management in Theory and Practice Dr. Kimiz Dalkir provides a comprehensive overview of the knowledge management field with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behavior, change management, and information science into a three-level explanation of Knowledge Management for individuals, communities, and organizations. Using everyday language and clear graphs and figures, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set.

An Instructors Manual is available and case studies from IBM, Xerox, Siemens, Mercedes-Benz, and several other well known corporations are included in the text.

Dr. Kimiz Dalkir is an Assistant Professor at the Graduate School of Information and Library Sciences at McGill University in Montréal, Québec, Canada.

Customer Reviews

A great new way of thinking!
This book will give you a functional view of what knowledge management is and how to implement its processes in your company or organization. It's written very well and not a boring read. It has a lot of interesting new ways to think about how to change corporate or organizational culture in order to effectively compete in a global business climate. This book can be useful for people that work in a business with four employees or a business with thousands.