Product Description

Contact management software (CRM) like ACT! are extremely valuable tools that can save you time and money. ACT! is easy to set up and takes little time to create a database, however, it is also a little bit more complex to understand than ordinary software.

ACT! 2006 For Dummies is the friendly new guide to the latest version of ACT! This straightforward, plain-English book shows you the fun and easy way to consolidate, view, and edit all contacts from your company and your life. Providing you with a general overview of ACT! and the basics, you will have the tools you need to:

• Add, duplicate, and delete contacts
• Remodel and customize lists and tabs
• Perform contact searches
• Work with ACT! notes and histories
• Schedule your activities
• Share, design, and merge your reports
• Create contact fields
• Customize your layout
• Maintain and back up databases
• Administer your database
• Integrate ACT! with Microsoft
• Take advantage of exciting opportunities
• Work with ACT! Premium on the Web

Packed with both ACT! 2006 and ACT! Premium features for the Web as well as tips for making ACT! work better for you, this is the ultimate reference to cleaning up your ACT and reaching your life and business’ full potential!

Product Details

• Amazon Sales Rank: #278676 in Books
• Published on: 2005-12-12
• Number of items: 1
• Binding: Paperback
• 394 pages

From the Back Cover
New usage tips help you clean up your ACT!

Organize your customer relationships so you can focus on your business

Whether you're new to ACT! or an old pro, get the most out of your CRM software with this friendly new guide to the latest version of ACT! Integrate with Lotus Notes, add multiple contacts to a group, change contact-level security access, and more — all in easy-to-understand language from an industry expert.

Discover how to

• Design new reports
• Automate backups and synchronization
• Work with e-mail
• Track and prioritize sales contacts
• Use ACT! with Citrix, VPN, and terminal services
• Customize the database

About the Author
Karen S. Fredricks began her life rather non-technically growing up in Kenya. She attended high school in Beirut, Lebanon, where she developed her sense of humor while dodging bombs. After traveling all over the world, Karen ended up at the University of Florida and has been an ardent Gator fan ever since. In addition to undergraduate studies in English and accounting, Karen has a Master’s degree in psycholinguistics. Beginning her career teaching high school English and theatre, Karen switched to working with the PC during its inception in the early ‘80s and has worked as a full-time computer consultant and trainer ever since.
Karen is an ACT! Certified Consultant, an ACT! Premier Trainer, a Microsoft Office User Specialist, and a QuickBooks Pro Certified Advisor. She is the author of both the ACT! 6 For Dummies and ACT! 2005 For Dummies books, many copywrited training manuals, and the editor of ACT! Extra, a monthly newsletter. She is a frequent guest on the several syndicated radio talk shows and has frequent public speaking engagements. A true ACT! FanACTic, she founded the ACT! Users Group of South Florida and served as the official host for the ACT! 6 Launch Tour in Florida.

Customer Reviews

A little too basic
ACT 2006 is a great book if you are new to ACT and have an IT department to handle the techie stuff.

It's well written. It just didn't go into near enough detail for me.