Product Details

• Amazon Sales Rank: #160908 in Books
• Published on: 2003-01-06
• Binding: Paperback
• 104 pages

About the Author
Hyler Bracey is a nationally acclaimed author and public speaker. He is co-founder and retired CEO of the Atlanta Consulting Group, a management-consulting firm that helped organizations accomplish strategic change and develop leadership talent. Co-author of two popular management practice books; MANAGING FROM THE HEART-that encourages business leaders to instill the human touch in management, and WINNING THE RACE FOR VALUE-that defines how businesses must attune themselves to customer needs in the 21st century, Dr. Bracey now turns his attention to the timely and critical issue of how to build and maintain trust.

Customer Reviews

TRUST Building has never been so clear!
TRUST building has never been made so clear. This book just doesn't talk the talk it walks the walk. Several books identify trust issues but never help you resolve trust issues, this book makes it crystal clear. It is very easy to read and understand what you need to build trust and keep it in your life in all aspects from personal to business. The stories that are told put the final touch on the process by giving real life examples of ways that the formula is used. If anyone wants to learn the best ways to build and keep trust, this is the bible on trust. The only way to sum it up is everyone MUST! read this book. If everyone practiced these principles the world would be a better place to live. I can only imagine what that would be like. Hyler is truely the TRUST EXPERT!!

The Best Roadmap I Have Seen
Trust is a precious commodity. Like reputation, it is easily broken and never well mended. This book is is the best roadmap I have seen on how to create, enhance and, should it become necessary, regain trust. It is short, lively and spiced with stories from Hyler Bracey's colorful past. My personal favorite is the one about his employees giving him the nickname "Highly Abrasive". I can report that I have actually incorporated some of the strategies into my repertoire with positive results. I recommend this book to anyone who wants to improve the quality of his or her relationships.

Finally, a REAL "How To" book on Trust
I have looked at lots of books on building trust. This is the first practical book that gives concrete steps for building trust. I found it applicable to both my business and personal life. I think it is a "Must Read". Now if we could just get these principals instilled in our government leaders, priests, accountants,CEOs,........and the list goes on and on!