Product Description

Built to last, our new cross-back chairs are solid hardwood with wide, contoured seats. Handy anywhere in the home, they offer versatile seating solutions and make handsome accents in the hall, kitchen or dining room.

Product Details

• Amazon Sales Rank: #118688 in Kitchen & Housewares
• Color: Antique Black
• Brand: Carolina Chair & Table
• Model: 1C53-976
• Released on: 2005-11-01
• Dimensions: 36.00" h x 16.00" w x 19.00" l,

Features

• Crafted from 100-percent hardwood
• Easy to clean durable finish
• Generous scooped seats
• Comfortable curved slats
• Measures 19 by 16 by 36 inches

Customer Reviews

Sturdy, well-constructed and great for families
We replaced our old cargo-style kitchen table a few months back when our family grew to 6 people, and we needed more space. I liked the look of black chairs with our new cherry-stained table (not purchased from this company). I wanted chairs that wouldn't look bad if they were abused by our four kids under 10 years old and would last awhile. These chairs fit the bill. We purchased eight of them for when we need extras for guests and the extras even look beautiful in the living and family rooms. They are well constructed and endure a lot of banging around by the kids. Just a quick wipedown and wah-lah... clean! And if corners are banged up and paint is removed over time, they will still keep their charm. I only wish our table would withstand the abuse as well. When the budget allows, I plan to buy a couple of more for when we have large dinner parties. They will look great scattered around the house as extra seating. Oh, and as a surprise, they arrived fully assembled ...I'm so used to "assemble it yourself" furniture. I bought these when there was free shipping, so the price was right... I think these boxes took up half of the delivery truck! The boxes were huge and filled up my foyer, but what a joy to not have to put them together myself. Besides, with 8 super-huge boxes... imagine the fun my kids had in building a fort in the basement. LOL

Awful experience
When trying to place an order for a qty of four, the system automatically limited it three. After three phone calls to amazon, I was asked to place another order for a qty of one.

Only three chairs arrived. One lost. Two of the three arrived with cracked legs. In my first contact to customer service, I was asked to call UPS to pick up the defect, which resulted my having to pay $10 per pick up. In my second call to customer service, I was put on hold for 20min to speak with a manager. I called back the third time and was answered by a rude representative who tried to get off the phone without fully addressing all my problems. So far my problems remain unresolved.

When it comes to quality and service, these people have not clue.

My advise: stay away from buying anything other than books on this site.

Low-quality, badly designed
Where to begin? The shipment didn't contain the correct hardware for assembly. Assembly was absurdly difficult. The bottom rails didn't fit onto the rest of the chair, and when we finally got one of them together, the chair wouldn't sit properly, wobbled horribly.

Really disappointed. Packed them right up and sent them back. Won't purchase for this company again.