Black & Decker DCM2000W SmartBrew Coffeemaker
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Average customer review:Product Description
Black & Decker SmartBrew coffeemaker in white. Includes 12-cup capacity, lighted on/off switch, removable brew basket, water window, cord storage and Perfect Pour carafe.
Product Details
- Amazon Sales Rank: #38373 in Kitchen & Housewares
- Color: White
- Brand: Black & Decker
- Model: DCM2000
- Released on: 2005-03-28
- Dimensions: 8.80" h x 12.10" w x 13.90" l, 6.20 pounds
Features
- 12-cup capacity
- Lighted on/off switch
- Perfect Pour carafe
- Removable brew basket
- Water window
Customer Reviews
Do Not Buy This Product
Do not buy this product or any other product with the Perfect Pour Carafe. The brilliant designers at Black & Decker thought that they would improve on a centuries old design by incorporating a plastic spout on the glass carafe. The problem is that the coffee flows in between the two and on to the floor or whatever else you are pouring over. Nice work guys. One call to their Customer Service line was cut off. On the next I chose the option to leave a message and be called back--unfortunately the mailbox was full. I guess the poor product deserves poor customer service.
Poor product
We love our coffee and it's not unusual to go through coffee makers quickly. Withen the past 4 months I have bought 2 Black & Decker coffee makers. The first one was a CM100 series. It leaked like a sieve when pouring so I decided to use it as a "back up" and get a new one. I then purchased the DCM2000 series. Quite disappointed to find the same problem. Not only does it also make a mess when pouring but because we weren't diligent wiping off the bottom after every use, the finish is coming off the hot plate.
I won't buy this brand again.
Problems Fixed???
Gotta say that I think B & D have done some re-engineering on this item since these initial reviews were written, based on all the problems which I haven't experienced in the week since I've purchased this. The brew-interrupt works fine, the heating element doesn't keep working after the water has gone through, and the spout on the coffee pot itself works perfectly. Might also note that some of these reviews really refer to another model. This has no timer on it. You turn it on, you turn it off. And, at least for me, everything works perfectly.





