Product Description

B&D 12cup Coffee Maker White

Product Details

• Amazon Sales Rank: #155633 in Kitchen & Housewares
• Brand: Applica
• Model: DCM2500
• Dimensions: 11.80" h x 8.75" w x 13.50" l, 5.50 pounds

Features

• Black& Decker DCM2500 SmartBrew 12-Cup Coffeemaker
• APPLICA CONSUMER PRODUCTS INC

Customer Reviews

Black & Decker Aromaster Coffee Maker
I was looking for a reasonably priced coffee maker that got the job done without too many bells & whistles. This appliance is excellent, autoomatic on & off, warming plate up to two hours, NO-Drip carafe! It is simple and efficient and makes a great cup of Joe. KQ

Black & Decker Warranty Rigidity
Based on Consumer Reports recommendations, and the company's description,I ordered the Black & Decker DCM2500 Coffeemaker. It arrived promptly through Brand Variety, but on first use, I discovered a serious leak in the carafe between the plastic top and the glass. I contacted Black & Decker about the defective carafe asking that they send me a replacement. They told me that the carafe was not covered by the warranty, but that they would sell me a new carafe. I then contacted Brand Variety who said I could return the coffeemaker for a credit on its cost. They promised to send me a prepaid return label, but their letter did not contain the return label. The policy seems to be spend millions for advertising, but only pennies for customer service.

Derrick Bell

Good coffee, bad clock
We purchased this coffee maker for our office based on many positive Amazon reviews (now unavailable). It brews excellent coffee, looks good, and pours well.

However, the clock continually resets itself -- it can't keep time for more than a couple of hours before resetting to 12 PM and counting from there. Since the clock is unreliable, the programmed-brewing feature cannot be used. And having the wrong time continually displayed (in very bright LEDs) in an office environment can only reflect poorly on the business. So we will most likely be looking for another model.