A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations.

---

Product Description

A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations. Also includes a list of references.

---

Product Details

• Amazon Sales Rank: #316672 in Books
• Published on: 1987-10
• Number of items: 1
• Binding: Hardcover
• 256 pages

From Publishers Weekly
This study is primarily for middle managers, who are responsible for implementing policy changes decided on by those at the top. It surveys a range of employee reactions to the end of the old system, the period of transition and the beginning of the new order; these reactions find workers disengaged, disoriented or disenchanted. A support system is presented, recognizing that individuals in the transitional corporate structure have certain basic needs: empathy, understanding and help in moving on. These can be supplied if managers direct colleagues and subordinates with concrete suggestions for steps to take. Based on a seminar of the Wilson Learning Corporation, a training firm, the book should prove helpful to those involved in corporate change.
Copyright 1987 Reed Business Information, Inc.

The publisher, John Wiley & Sons
A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations. Also includes a list of references.

---

Customer Reviews

Very well done; highly recommended.
Seeing the obvious "people breakage" of past changes, the President of the company bought the book for the senior staff to read and discuss so we'll be more skilled in change management.

The model is simple and yet powerful. I found myself doing a self-examination and applying it at home with my children. It will take some time to master the techniques and I'm optimistic it will greatly assist us with future corporate changes.

It's my intention to put together a training program for the entire company as it will help everyone better face business and personal change.