If you are looking for ways to describe both effective and ineffective employee performance during performance reviews and appraisals, this is the book for you. Not only does it contain many 100's of phrases, neatly organized and indexed, but it contains just enough explanation to help you use these phrases.

A best seller since its release in 2002, over 50,000 copies have been purchased.

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Product Description

Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisals

Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:

• "Sets priorities well"
• "Misses important deadlines"
• "Thorough, reliable, and accurate"

All managers and HR professionals will value the book for its:

• Hundreds of ready-to-use phrases, organized by job skill and performance level
• Tips for documenting performance issues and conducting face-to-face reviews
• Easily adapted performance review templates covering five performance levels

With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

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Product Details

• Amazon Sales Rank: #9204 in Books
• Published on: 2002-11-11
• Number of items: 1
• Binding: Paperback
• 250 pages

From the Back Cover

Writing Performance Reviews is as Easy as Looking Up the Right Phrase!

Finding the right words to assess and describe your employees' performance is an important--and time consuming--exercise for any manager. Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases that you can use to describe any employee's performance in 74 different skill areas. The phrases are grouped into five employee performance levels:

• Outstanding
• Exceeds expectations
• Meets expectations
• Needs improvement
• Unacceptable

You can use these phrases to:

• Craft a carefully worded and accurate assessment
• Document behaviors and accomplishments
• Specify areas of excellence or poor performance
• Guide and develop promising workers
• Make the entire review process more productive for yourself, your organization, and those who report to you

Complete with a step-by-step primer on how to plan, conduct, and write a performance appraisal, Perfect Phrases for Performance Reviews is an indispensable resource for managers who want to write fair, accurate reviews that help every employee become more productive.

About the Author

Douglas Max is Managing Director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills.

Robert Bacal is an author of Managing Performance and The Complete Idiot's Guide to Consulting and other books dealing with human resources issues.

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Customer Reviews

Good for new managers
As a first time manager, I use this book all the time. Yes, the phrases are not perfect for every situation or every type of business, but they get you thinking in the right direction. I have added my own phrases to the book and re-written some of the included ones to better fit our business. Great book!

Good but lacking
The book gives you exactly what it promises but not too much more. It doesn't really go above and beyond and that is why it gets three stars. I will be using it for performance evaluation ideas on reviewing terms. Anything else and the book would not be up to it.

Starter book on performance reviews.
This book would not be terribly helpful to someone who's had some experience in writing performance reviews. It's very basic, but may be a good starting point for a new manager or supervisor.