Product Description

Xerox DocuMate 510 flatbed scanner with Automatic Document Feeder (ADF) for Windows, 600 x 1200 dpi optical resolution, 42- bit color, USB 1.1 interface. 50 page ADF capacity, 10 ppm at 200 dpi B/W

Product Details

• Brand: Xerox
• Model: XDM5105D-WU
• Platform: Windows
• Format: CD
• Original language: English
• Dimensions: 10.00" h x 12.00" w x 17.25" l, 10.80 pounds

Features

• scans directly into PDF format
• converts documents into PDF files at 10 pages per minute
• holds up to 50 pages in ADF
• includes TWAIN driver
• scan up to legal size documents with ADF

Amazon.com Product Description
Designed to be at home in any office environment, the Xerox DocuMate 510 single-pass flatbed scanner offers 600 x 1,200 dpi resolution, 42-bit color, and fast USB 2.0 connectivity. It has an auto document feeder that's able to handle up to 50 sheets of 18 lb. paper at a time, allowing convenient scanning directly into PDF format at up to 10 pages per minute (at 200 dpi, black-and-white).

Able to handle originals ranging from 4.5 by 5.5 to 8.5 by 14 inches(via ADF), the auto document feeder will to help speed up any office environment by letting you batch scan items as small as checks or index cards, as well as legal sized documents. The DocuMate 510 is clearly designed for office document support and includes software tools to help streamline file management, text editing, and single-button PDF creation. It has a certified ISIS driver for compatibility with ISIS-based imaging applications, and it is at home in any Windows 98SE, 2000, ME or XP environment.

What's in the Box
DocuMate 510, power supply and cord, USB cable, Quick Install card, user's manual, CD-ROM (including TWAIN and certified ISIS scanner driver, ScanSoft PaperPort Deluxe, ScanSoft TextBridge Pro 9 OCR, ArcSoft PhotoImpression)

From the Manufacturer
The Xerox DocuMate 510 Scanner is a compact and effective hi-speed scanner perfect for workgroups and other decentralized scanning applications. By eliminating seldom used options such as duplex capability and a SCSI interface, Xerox offers this model at a price that enables businesses to achieve high levels of productivity by distributing fast cost-effective scanners throughout the organization.

The DocuMate 510 has a 50-page Automatic Document Feeder that scans 10 pages per minute (10 ppm). It features 600 x 1,200 dpi optical resolution, 42-bit color, USB interface and scans everything from photos up to legal sized documents. It also features one of the smallest footprints available of any business oriented flatbed scanner on the market.

The DocuMate 510 includes TWAIN and Certified ISIS Drivers plus the following software:

• PaperPort Pro 9 Office is the easiest way to turn volumes of paper or photos into organized digital files that you can quickly find, use and share. PaperPort's native support for the standard PDF format brings you the power to scan, annotate and email documents and photos in a format that ensures everyone can view and print them on any computer. Stop wasting time looking for paper documents scattered around your home and office.
• TextBridge Pro 9.0 by ScanSoft quickly turns scanned documents into editable, formatted text. You can use the text in virtually any word processing, desktop publishing, or web publishing program.
• ArcSoft PhotoImpression. Edit, retouch, and enhance images simply and quickly.Apply special effects with point-and-click interface. Numerous templates for cards and calendars are included.

Customer Reviews

Xerox 510
The unit seems to do a pretty good job as a document scanner. The rating depends on the purpose for which you purchase this scanner.

Couple items to note:

1. The unit does not come with the PaperPort Pro 9 office as advertised by Amazon. It is bundled with the Deluxe 9 software which is a less costly product.

2. The flat bed scanning of photos is not up to my expectations. It is probably ok if you're scanning photos for commercial / non-artistic reasons. I do not believe that this takes the place of a 'decent' photo scanner. I had planned to compromise on getting shorted on the Pro 9 Office software and keep this scanner. However I decided that it was not worth it given the compromise that I would also have to accept in the photo scanning.

3. The ADF always pulls slightly to the left as the pages go through. I don't know if this is a typical problem on other ADFs or not.

4. The instructions for the software both hard copy and on the web site are not thorough. A lot of trial and error is required in order to better understand the scanner options.

5. I don't like the fact that the Deluxe 9 software provides the 'preview' scan in a small sub-window. The window is too small to get any valuable 'preview' info.

6. A positive item is that Xerox has spare parts available for the ADF and scanner which may need replacing. I don't believe that this is typical for other non-commercial consumer type units.

Steer clear of Xerox/Visioneer
This Documate 510 scanner is sold under the Xerox brand but is made by Visioneer. You should not buy it because (1) it is a BAD, POORLY-MADE product (parts of the ADF wore out so badly after 8 months we couldn't use the scanner anymore), and (2) the CUSTOMER SERVICE is some of the WORST and MOST ARROGANT I have encountered in a long time. My company bought this item new from Amazon on 4/26/04; it was paid for with a credit card on the Amazon web site. As I said, by the end of October it had fallen apart to the extent the document feeder wouldn't work anymore. There is a 1- year warranty, so I called the customer service number to find out how to return it, and got Visioneer. I explained the problem and the rep said to fax a proof of purchase and they would issue an RMA. I faxed the shipping label from the original box from Amazon, showing all info (product, serial number, date of shipment,etc. I got a call the next day saying the rep's supervisor would not approve the return, that I needed something with the date of purchase on it. I said how about if I fax the credit card statement showing the purchase from Amazon, made one day before the shipping date on the shipping label. Nope, not good enough. I said we evidently had not saved the e-mail confirmation from 8 months ago, and it would be very hard to get a new receipt from Amazon, since there were at least 5 different people in the company (2 of whom are not even here anymore), each with a different Amazon user name, who use this credit card, and we could not see the purchase history on Amazon unless we had the username that placed the order. He still couldn't help, so I asked to talk to his supervisor, who could not talk at the moment but would call me back. Well, 24 hours later, no call, so I called back,and after 2 transfers and being on hold for 10 minutes and calling back in, I got the supervisor. He said there was nothing he could do. I said, do you think Amazon shipped us this without us paying for it, especially since we have the credit card statement showing the purchase date coinciding with the shipment date? Sorry, can't help you. I asked, what if we got it as a gift. Well,you'd need a gift receipt, etc.... I told him if we can find somebody that has the time we'll try to get a receipt otherwise we'll turn it over to our lawyer. I guess the new motto is "the customer is always wrong".

DocuMate 510 is Horrible
This scanner is absolutely terrible. I have a small home business and I want to go paperless. If you are in the middle of a scan job, say you are on the 30th page already, and something is wrong, there is no recovery feature so you have to start from scratch. In fact, tech support says you will get constant errors if you scan more than 20 pages at a time, yet the document feeder is supposed to hold 50 pages (?). You can scan and then merge multiple scans to become one, but that is not the point. The point is that out of 900 pages of scanning, i got about two dozen errors which requires me to shut off the machine, close the scanning program and start all over again. I returned the product and got another documate 510 because tech support said it must be faulty, but the second is exactly the same. This scanner is nothing but a pain in the rear. I am shipping the second one back in the morning.