Product Description

An effective and engaging way employees can learn Six Sigma and put its concepts into play

Part of the popular Big Book of Games series, which capitalizes on the proven effective method for workplace training, this first book of training games for Six Sigma ensures that employees will better retain Six Sigma's complex topics.

This invaluable tool offers 50 experiential activities that teach the core improvement approach of Six Sigma, called DMAIC (Define, Measure, Analyze, Improve, Control), as well as many of the popular statistical improvement tools, including Pareto charts and Failure Mode Effects Analysis (FMEA).

Product Details

• Amazon Sales Rank: #279121 in Books
• Published on: 2004-11-11
• Original language: English
• Number of items: 1
• Binding: Paperback
• 250 pages

Features

• ISBN13: 9780071443852
• Condition: NEW
• Notes: Brand New from Publisher. No Remainder Mark.
• Click here to view our Condition Guide and Shipping Prices

From the Back Cover

The quickest, easiest and most enjoyable way to get employees on track with Six Sigma concepts and tools

Each year Six Sigma methods save companies like Motorola, GE, Sony, and Microsoft billions that would have been lost to inefficiency in business processes. But learning Six Sigma methods can be a confusing experience, especially for people without a technical background. In this book, experienced Six Sigma trainer Chris Chen and Six Sigma Master Black Belt Hadley Roth take a proven, innovative approach to getting people from all experiential levels quickly up and running with basic Six Sigma concepts and tools.

The latest in the hugely popular Big Book of Games series, The Big Book of Six Sigma Training Games features 50 games, exercises and activities that provide an enjoyable, non-intimidating way to:

• Acquaint employees with Six Sigma--what it is, where it came from and what it can do for them and their companies
• Teach Six Sigma roles and organization
• Familiarize teams with DMAIC, as well as Failure Mode Effects Analysis, Pareto charts and other key improvement tools
• Gear teams up for success
• Help them identify problems in business processes and generate innovative solutions

All of the activities can be performed using common, everyday materials--such as playing cards, water, and paper clips--and each provides a thorough and enjoyable Six Sigma learning experience.

About the Author

Chris W. Chen is an organization effectiveness manager with Sempra Energy, a Fortune 500 company. He also runs his own consulting business, specializing in leadership training.

Hadley M. Roth is a Six Sigma Master Black Belt with Northrop Grumman Corporation, a $25 billion global defense company.

Customer Reviews

Stale Exercises Repackaged Under a Selling Title
The title lured me to purchase this book -- what I have found are a lot of stale exercises with some slight changes. I have really found nothing that I can add to how I train GB, BB, and MBBs from this book. Here are my 2 biggest observations:

Target audience -- appears that this was written for professional organizational teachers and not the MBBs that typically pitch the Six Sigma training. Shared this with several of my peers (MBBs) and they quickly lost interest. Too much effort appears to have been focused on the styling of the book rather than the substance of the exercises.

Timing -- quite a few of the exercises require way too much time to set up, conduct, and debrief. The return on this time really will not provide an illustration of the concept and application of the tools. Looks like a couple of the data analysis exercises will require a large amount of time to enter the data provided, and then share this with the students.

Great Book for MBB Instructors
This book was just right for us. It had the right mix of exercises that made the DMAIC steps more fun to teach and ensured that the class got engaged with the material.

I liked the fact that it also had exercises on Change Management and Team Dynamics

What I found most useful was the website that gives all datasets and template which made preparation for the exercises a breeze.

Here is the website it would be hard to use without the book but you can go take a look and see if has stuff that interests you.

http://books.mcgraw-hill.com/training/download/0071443851/

Nice ideas....missing something(s)
I bought the book to get some inspiration for excercises I could use.

It does cover te DMAIC series and shines light from different directions. Which is good as it covers many areas involved in improvement projects. I feel that the begin of the book is stronger then the end of the book.

There is one area I miss in the Analyse area. It doesn't touch base at all on the use of ishikawa diagrams, fmea etc. It focusses more on the data in this area. Data is important, however the underlying cause can be a bit further away.

The further I get in the book the more I miss.

Happy reading!

Marcel Ekkel