Product Description

The Ninth Edition of Operations Management features the latest concepts and applications while not losing focus on the core concepts that has made this text a market leader. This approachable text supports students in applying concepts and methods by providing solved problems, examples, questions, practice problems, and cases. Students learn by doing, and the Ninth Edition continues to offer more support for 'doing Operations' than any other. A Student DVDRom complete with Excel templates; data files; videos from companies like Honda, United Airlines, McDonalds, Disney, and more; self quizzes; weblinks; and innovative 'screencam tutorials' that show students how to use Excel are included in the package. The DVDRom also features six new segments and expanded editions of additional videos.

Product Details

• Amazon Sales Rank: #244906 in Books
• Published on: 2006-06-01
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 903 pages

About the Author
Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

Customer Reviews

A Great Start for Quantitative Methods and Analysis
For those seeking a general understanding of the major aspects of forecasting, product and service design, strategic capacity planning, quality management, inventory management, scheduling, SCM and so on, this is a great book. I loved the way Stevenson reduced the complex procdedures to easily understable steps. There's no wonder why this has become the most widely used text in Operations Management.
Nwankama Nwankama

GREAT!!!!
This book is very useful and easy to understand. I would recommend this book to others in the MBA program.

It's the INTERNATIONAL EDITION
I thought I'd put that in there because no one seems to want to specify, GENERAL RULE OF THUMB, IF IT IS PAPERBACK IT IS THE INTERNATIONAL EDITION, HARDBACK USUALLY MEANS THAT IT IS THE U.S. EDITION. in comparison of the 2, the text is usually pretty close to the same, some information may be on different pages but the problems at the end of each chapter are always different. I don't advise getting the international edition if you are studying in the U.S.