Customer Satisfaction Survey(recommended)
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The Ultimate Question: Driving Good Profits and True GrowthSatisfaction: How Every Great Company Listens to the Voice of the CustomerCustomer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
The Ultimate Question: Driving Good Profits...
by Fred Reichheld
$17.51
Satisfaction: How Every Great Company Liste...
by Chris Denove
$22.18
Customer Satisfaction is Worthless, Custome...
by Jeffrey Gitomer
$19.80
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting ValueSecret Service: Hidden Systems That Deliver Unforgettable Customer ServiceFive Star Service, One Star Budget: How to create magic moments for your customers that get you noticed, remembered and referred
The Loyalty Effect: The Hidden Force Behind...
by Frederick F. Reichheld
$12.21
Secret Service: Hidden Systems That Deliver...
by John R. DiJulius III
$12.21
Five Star Service, One Star Budget: How to ...
by Michael Heppell
$19.77
Chief Customer Officer : Getting Past Lip Service to Passionate ActionThe Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from ItZingerman's Guide to Giving Great Service
Chief Customer Officer : Getting Past Lip S...
by Jeanne Bliss
$18.45
The Dollarization Discipline: How Smart Com...
by Jeffrey J. Fox
$18.45
Zingerman's Guide to Giving Great Service
by Ari Weinzweig
$16.95
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