Call Center and Customer Service books to help you in your career within the industry.
Call Centers For Dummies (For Dummies (Computer/Tech))Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (Updated and Expanded Edition)The Executive Guide to Call Center Metrics
Call Centers For Dummies (For Dummies (Comp...
by R‚al Bergevin
$16.49
Call Center Management on Fast Forward: Suc...
by Brad Cleveland
$26.37
The Executive Guide to Call Center Metrics
by James C. Abbott
$23.07
One Night at the Call Center: A NovelCall Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and StrategyManaging and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
One Night at the Call Center: A Novel
by Chetan Bhagat
$11.16
Call Center Technology Demystified: The No-...
by Lori Bocklund
$29.16
Managing and Motivating Contact Center Empl...
by Malcolm Carlaw
$23.07
Call Center Staffing: The Complete, Practical Guide to Workforce ManagementHow to Become a GREAT Call Center ManagerA Practical Guide to Call Center Technology
Call Center Staffing: The Complete, Practic...
by Penny Reynolds
$39.95
How to Become a GREAT Call Center Manager
by Dan Coen
$9.95
A Practical Guide to Call Center Technology
by Andrew Waite
$31.35
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