Sales and Service for the Wine Professional
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Average customer review:Product Details
- Amazon Sales Rank: #22889 in Books
- Published on: 2008-04-25
- Original language: English
- Number of items: 1
- Binding: Paperback
- 357 pages
Editorial Reviews
From Booklist
If a restaurant, bar, or hotel was limited to one written reference source on alcoholic beverages, this book would be an excellent choice. Containing far more than a thorough and concise summarization of wine, this text also offers valuable information on every aspect of serving alcohol, including stocking and preparation, sales techniques, cleanup, and safety. The interests of both customers (good service) and business owners (high, sustained sales) are considered, with instructions on such important yet underaddressed subjects as teamwork, customers' complaints, and drunken patrons. Whether it's how to maintain a bar, the specific honey in Drambuie, the names of Chablis' vineyards, or fire procedures, this accessible text has the answer. It is hard to imagine a book that is more helpful for alcoholic beverage sales or more encouraging regarding professionalism in food and beverage service. Includes appendixes and self-assessment questions on each chapter. Dane Carr
Customer Reviews
The Sommelier's Source
Up to date, with new areas expanded, color plates and maps. Excellent resource for anyone running a bar program with emphasis on wine.
Sometimes the British nomenclature is different than here.
Great Product, Great shipment
This book is a must if you are on your way to becoming a sommelier, in wine distribution, or really yearn for a deeper understanding of life on & off of the vine brought close to the classroom... You will be ultimately satisfied with the in depth perspectives that bring you closer to the world that is wine today. From the diseases, chemical composition, to the construction of the juice that is so deeply adored. You will find this piece of literature a gem you can constantly rely on for precise factual information. Cheers, MD
Just a reference item
I enjoy having the book as a reference but I would never sit down and ready it from front to back. I did appreciate the clean black and white graphics espically when they were describing a product I have never used. I purchased this item as a supplement to a college class and it has worked out well when I need technical support for project reports.



