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| Call Center Management on Fast Forward: Suc...
by Brad Cleveland $26.37 | Call Centers For Dummies (For Dummies (Comp...
by R‚al Bergevin $16.49 | The Executive Guide to Call Center Metrics
by James C. Abbott $23.07 |
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| 101 Lessons For GREAT Call Center Management
by Dan Coen $9.95 | Call Center Forecasting and Scheduling : Th...
by Brad Cleveland; Susan Hash; Editors $16.95 | The Real-Time Contact Center: Strategies, T...
by Donna Fluss $15.37 |
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| Managing and Motivating Contact Center Empl...
by Malcolm Carlaw $13.84 | Call Center Staffing: The Complete, Practic...
by Penny Reynolds $39.95 | The Call Center Handbook: The Complete Guid...
by Keith Dawson $31.45 |
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