Customer Service Books
Customer service books recommended by Change Factory
Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customersRaving Fans: A Revolutionary Approach To Customer ServiceChocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Exceeding Customer Expectations: What Enter...
by Kirk Kazanjian
$16.47
Raving Fans: A Revolutionary Approach To Cu...
by Ken Blanchard
$15.61
Chocolates on the Pillow Aren't Enough: Rei...
by Jonathan M. Tisch
$20.48
Consumer BehaviorHug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding ResultsCustomer Mania! It's Never Too Late to Build a Customer-Focused Company
Consumer Behavior
by Michael R. Solomon
$180.00
Hug Your Customers: The Proven Way to Perso...
by Jack Mitchell
$15.96
Customer Mania! It's Never Too Late to Buil...
by Ken Blanchard
$13.57
Be Our Guest: Perfecting the Art of Customer ServiceCustomer Service: Building Successful Skills for the Twenty-First CenturyMoments of Truth
Be Our Guest: Perfecting the Art of Custome...
by Ted Kinni
$7.88
Customer Service: Building Successful Skill...
by Robert W Lucas
$68.75
Moments of Truth
by Jan Carlzon
$9.36
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