Product Description

Organizations must evolve to keep up with today's dynamic and competitive environment. This second edition, with updated readings and additional figures, explores a set of concepts, theories and techniques that address the successful planning and implementation of strategic change across an organization. It focuses on why a company needs to change, what can be changed and how to appropriately plan and implement that change.

The authors address both the rational and emotional aspects of change and also explain how individuals, groups, and the organization can improve their ability to move through the change process. Readings and cases enable faculty to apply the concepts and theory covered in each chapter. Self-assessments are also used to help the reader better understand their change management competencies and to determine if their organization can be successful with change. Finally, the text was written to help the reader be more comfortable with the uncertainties of change.

Product Details

• Amazon Sales Rank: #675989 in Books
• Published on: 2007-09-10
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 320 pages

Customer Reviews

Not a good book
I got this book as it is required for the "Managing Organizational Change" class at Keller. It has many deficiencies, I list some of them below:

* Extremely bad paper quality (almost newspaper quality).
* Not very organized Table of Contents.
* Two-column layout makes it difficult to follow.
* Tables and graphics are not pleasant to the eye (everything is black and white and most of the tables don't even have a header row that you can easily differentiate from the rest of the table).
* An Index that they might as well not include, since it's completely useless. I haven't been able to find anything with it.

For the reasons above and many others, I don't recommend getting this book unless it's required for a class you're taking and you have no choice.

Not so good!
I have read six of the seven chapters in this book and I have to say it is terrible. I have never seen a book with so many grammatical errors and sentence fragments. For a second edition, it's terrible. As a student, reading and learning new concepts is difficult enough without sifting through poor grammar. Hopefully the third edition corrects all the mistakes, but until then, find a better book.

Poor quality overall
Required textbook for Keller course, authored by a Keller professor. The text is quite difficult to read and seems disorganized. The few chapters that are more clearly organized suffer from mistakes that are quite distracting. Chapter 3 in particular I found to be completely incomprehensible. I read it studiously, but could not connect one point to the next, did not understand any concepts in this chapter, and several other chapters also feel disjointed, oddly put together, as if thrown together from disparate articles.

In addition, the copy editing, proofing, and layout are quite bad as well. I have found numerous mistakes in the 2nd edition, including spelling errors and copy editor comments left in the text! I find it difficult to take the content seriously when so little attention was put into the finished book, but I'm required to for this course.

For the $80 fee Keller charged for this e-book, I expect the best textbook in the field, with professional copy editing and layout, professional quality figures and diagrams, and color. Instead, the only "figures" in this book are endless lists and steps, and there is not a single photograph or diagram within it's pages.

But how useful is the textbook with regard to completing the course? The course seems to have been based on the textbook, so the assignments and discussions in the course closely correspond to the material in the textbook. I expect more from John Wiley & Sons.