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The Visible Employee: Using Workplace Monitoring and Surveillance to Protect Information Assets-Without Compromising Employee Privacy or Trust

The Visible Employee: Using Workplace Monitoring and Surveillance to Protect Information Assets-Without Compromising Employee Privacy or Trust
By Jeffrey M. Stanton, Kathryn R. Stam

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Product Description

For business owners, managers, and IT staff interested in learning how to effectively and ethically monitor and influence workplace behavior, this guide is a roadmap to ensuring security without risking employee privacy or trust. The misuse of information systems by wired workers—either through error or by intent—is discussed in detail, as are possible results such as leaked or corrupted data, crippled networks, lost productivity, legal problems, or public embarrassment. This analysis of an extensive four-year research project conducted by the authors covers not only a range of security solutions for at-risk organizations but also the perceptions and attitudes of employees toward workplace surveillance.

Product Details

  • Amazon Sales Rank: #432095 in Books
  • Published on: 2006-06-01
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 272 pages

Editorial Reviews

About the Author

Jeffrey M. Stanton is an associate professor in the school of information studies at Syracuse University. His work has been published in Human Performance, International Journal of Human-Computer Interaction, Information Technology and People, Journal of Applied Psychology, Journal of Information Systems Education, and Personnel Psychology. He is the recipient of the National Science Foundation's CAREER award. He lives in Jamesville, New York. Kathryn R. Stam is an assistant professor of anthropology at the SUNY Institute of Technology–Utica. She is a founding member and the associate director of the Syracuse Information Security Evaluation (SISE) project. Her research has appeared in Journal of Digital Information, Journal of Information Systems Education, and World Health Forum. She lives in New Hartford, New York.

Customer Reviews

The results of a four-year research project concerning prevailing workplace security measures and their side effects5
"The Visible Employee" presents the results of a four-year research project concerning prevailing workplace security measures and their side effects. On the one hand, deliberate or accidental employee misuse of information systems can cause havoc; on the other, too much monitoring and surveillance of employees can provoke conflict on all levels of hierarchy and cause drag on the efficiency of a business. Chapters present the perspectives of Information Technology professionals, managerial perspectives, employee perspectives, the pros and cons of different approaches to the quandary of balancing security against efficiency, and much more. Numerous appendices from employee interview protocol to a recommended password policy ("never use a dictionary word for a password" or "never send a password using email") and an index round out this valuable guide to businesses trying to successfully compete in a rapidly evolving and interconnected world.

A survey essential5
THE VISIBLE EMPLOYEE: USING WORKPLACE MONITORING AND SURVEILLANCE TO PROTECT INFORMATION ASSETS WITHOUT COMPROMISING EMPLOYEE PRIVACY OR TRUST is a 'must' for any business serious about privacy and information security in the workplace. It reports on the results of a four-year research project focused on prevailing workplace security measures and their repercussions, discussing solutions, employee attitudes towards monitoring, and privacy issues. Both legal and security issues come into play in a survey essential for IT managers.

Diane C. Donovan
California Bookwatch

Human aspect4
It was very pleasing to read an IS book that wasn't as dry as sandpaper.

The authors conducted a survey to find out user (general office worker non-tech, executive staff level, and IT people) attitudes about various IS topics. They then wrap around an introduction while the meat of each section is mainly survey excerpts accompanied by expert comments.

I've passed this book along to many of my colleagues to read. Those who have read it also give it rave reviews.