Product Description

This updated best-selling, comprehensive resource book provides everything you need to create high performing teams. In addition, book purchasers will be able to download electronic versions of forms and templates found in the book for use within their organization! The third edition provides information on the context teams need to be successful. Organizations using teams to improve efficiency and better serve customers will find information on how to start quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrixes, effort/impact grids, new planning tools, and additional information on effective presentations. The Team Handbook Third Edition contains a brief description of the Six Sigma improvement method DMAIC, and highlights the methods and strategies that are useful in Lean. Also included is a new strategy for using designed experiments to identify and control sources of process variation. The book includes tools and techniques that go beyond the basics such as creativity tools, force-field analysis, and information to help leaders manage project pipelines.

Product Details

• Amazon Sales Rank: #33196 in Books
• Published on: 2003-03-24
• Original language: English
• Number of items: 1
• Binding: Spiral-bound
• 400 pages

Review
Builds on information learned in the first editions by introducing new tools and skills for teams working to improve quality. -- Jackie Mead, Director of Quality Improvement Education, Intermountain Health Care, March 2003

Read this book cover to cover once; you will reference it over and over forever. -- Eugene Taylor, Industrial Engineer, Boeing Navigator

Excerpt. © Reprinted by permission. All rights reserved.
From Chapter 1: What has to be in place for teams to work well, key elements of a successful business strategy, and teams and organizational change.

Customer Reviews

A must read for project managers!!
One of my colleagues has this book and since it spends more time on my desk than his, I thought I should order my own. A tremendous resource for project managers. It is primarly, though not entirely, devoted to the 'soft side' of project management. Especially useful in working with cross functional teams. You will refer to it constantly!

Practical and Resourceful
Outline for each chapter is well laid out, easy to understand, very practical and informative. Provides effective techniques and tools to solve team project problems. A good resource for team project leaders.

interesting, helpful and not too wordy
Easy to read, even for engineers. It is helpful for anyone in the workplace or in college or grad school that must work on team projects. My only complaint is some of the subjects are covered multiple times thoughout the various chapters