| Making it easier and nicer for customers to get and use the solutions they need -- from their point of awareness of a need until the need no longer exists. See http://customer.ology.com for related definitions. | ||
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| Customer Experience Management: A Revolutio...
by Bernd H. Schmitt $23.64 | Chief Customer Officer : Getting Past Lip S...
by Jeanne Bliss $18.45 |
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| Chief Customer Officer : Getting Past Lip S...
by Jeanne Bliss | "I Love You More Than My Dog": Five Decisio...
by Jeanne Bliss $14.45 | Customer Loyalty: How to Earn It, How to Ke...
by Jill Griffin $15.59 |
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| Customer Loyalty: How to Earn It, How to Ke...
by Jill Griffin | Customer Winback: How to Recapture Lost Cus...
by Jill Griffin $22.53 |
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Customer Experience Management
