Product Description

In over 40 years of mediating conflicts—between parents and children, husbands and wives, management and workers, police and communities, and warring groups around the world—Marshall Rosenberg has learned it is possible to resolve conflicts peacefully, and to everyone's satisfaction. It's not compromise—it's a caring and respectful quality of connection between the parties in conflict that meets everyone's needs.

Get to the Heart of the Matter—Most of us lack the vocabulary to express what we're feeling or needing, but we are well trained at pointing fingers at others as the "cause" of our pain. When people trust that their feelings and needs are valued - and heard - it immediately helps reduce tension and hostility, opening the door for peaceful resolution. Applying Dr. Rosenberg's Nonviolent Communication (NVC) process inspires genuine cooperation by focusing on the unmet needs behind the conflict. Whether you're a professional mediator or wishing to resolve a conflict with your spouse, child or colleague, NVC offers practical, usable technique to get to the heart of the issue.

Product Details

• Amazon Sales Rank: #189051 in Books
• Published on: 2004-09-01
• Original language: English
• Number of items: 1
• Binding: Paperback
• 32 pages

Features

• ISBN13: 9781892005120
• Condition: NEW
• Notes: Brand New from Publisher. No Remainder Mark.
• Click here to view our Condition Guide and Shipping Prices

About the Author
Marshall B. Rosenberg, Ph.D. is the internationally acclaimed author of Nonviolent Communication: A Language of Life, and Speak Peace in a World of Conflict. He is the founder and educational director of the Center for Nonviolent Communication (CNVC). He travels throughout the world promoting peace by teaching these remarkably effective communication and conflict resolution skills. He is based in Wasserfallenhof, Switzerland.

Customer Reviews

Keep several copies on hand!
A concise distillation of NVC with real life examples offering diverse scenarios. Gets to the heart of our dysfunction in hearing and expressing needs without attaching judgment, criticism, or intellectual analysis.
I'm excited to share it with business friends currently in conflict, and to personally review, review, review!

a great little book!
I recommend this ( and his other books) to EVERYONE.
this COULD be the answer to Peace on Earth

We Can Work It OUt
simplistic and does not speak to me...does not meet my expectations for clear help in this area...