Product Details
The Design of Everyday Things

The Design of Everyday Things
By Donald A. Norman

List Price: $16.95
Price: $11.53 & eligible for FREE Super Saver Shipping on orders over $25. Details

Availability: Usually ships in 24 hours
Ships from and sold by Amazon.com

120 new or used available from $5.50

Average customer review:

Product Description

Donald Norman's best-selling plea for user-friendly design, with more than 175,000 copies sold to date, is now a Basic paperback.

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.


Product Details

  • Amazon Sales Rank: #2635 in Books
  • Published on: 2002-09
  • Released on: 2002-09-17
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 272 pages

Features