Effective Communicating Techniques for Dealing with People’s Difficult Behavior
Therapeutic Recreation Knowledge Area
Foundation Knowledge: Theories of Human Behavior and Behavior Change

Clock Hours of Continuing Education
Five (5) contact hours or 0.5 CEUs

Course Goal
Increase awareness of communication skills needed to deal with people’s difficult behavior in order to bring about a more positive outcome for all people involved.
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
Dealing with People You Can't Stand: How to...
by Dr. Rick Brinkman
$9.50