201 Ways to Deal With Difficult People (Quick-Tip Survival Guides)
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Average customer review:Product Description
That special assignment came fully equipped with a problem co-worker? Don't despair! Learn how to work with people that are confrontational, problematic, unwillingand still get the job done.
Product Details
- Amazon Sales Rank: #452743 in Books
- Published on: 1997-05-01
- Original language: English
- Number of items: 1
- Binding: Paperback
- 150 pages
Editorial Reviews
From the Back Cover
Hours. There aren't enough of them.
Succeeding in business has always been tough. These days, it's downright brutal. What do you need most? All the help you can get. What do you need even more? Time. The Quick-Tip Survival Guides put the two together, giving you all the help you needwithout taking all the time you have. Focusing on the personal and interpersonal skills crucial to success, the Quick-Tip Survival Guides mine and refine the nuggets of essential business know-how: time-tested truths, as well as savvy from the cutting edge. 201 Ways to Deal with Difficult People looks at real-world situations you face every day and provides no-nonsense strategies for turning close encounters of the worst kind into civil, sane, productive, and profitable exchanges.
About the Author
Alan Axelrod has a Ph.D. in English and is the author of numerous books including The Penguin Dictionary of American Folklore, The Macmillan Dictionary of Military Biography, Encyclopedia of the American West, and What Every American Should Know About American History. Previously, he served as publishing executive with the Henry Francis Winterthur Museum, Van Nostrand Reinhold, Abbeville Press, and Turner Publishing.
Customer Reviews
Disappointing
This book just describes situations that come up at work but not how to manage people
Not what managers need
This book is ok for learning how to deal with others, but if you are a mgr. looking for help in working with subordinates, this is not the best.
A quick read witha lot of information.
This book is a very quick read and is set up exactly as the title says. It's 201, numbered paragraphs, each with a little insight into how to deal with "those people." The sections are informative and helpful. I would definitely recommend reading this book before trying to get transferred away from the difficult person in your life.





