Product Description

For readers seeking adventure in the field of tourism, "Conducting Tours" offers essential, contemporary guidance needed for success in this exciting, expanding industry. Beginning with basic, valuable information about guiding, escorting, and tour planning, the text progresses with discussions on subtler topics such as guide commentary "tricks" for effective touring, psychology of group behavior, successful itineraries, and ethical challenges presented to tour leaders. The subject matter is organized for greater reading clarity with chapter overviews, highlighted glossary terms, and magazine-style prose. Numerous photos, graphics, and quotes from industry leaders highlight key points, and over 40 charts, maps and illustrations give visual, easy access renderings of information. The professional profiles, end-of-chapter summaries and activities enables learners to comprehend real-life experiences and apply their knowledge. This integrated textbook/workbook is the only source necessary to learn about "Conducting Tours".

Product Details

• Amazon Sales Rank: #205029 in Books
• Published on: 2000-09-22
• Original language: English
• Number of items: 1
• Binding: Paperback
• 272 pages

About the Author
Dr. Marc Mancini is one of the travel industry's most popular speakers on sales and geography. His seminars draw up to 1,000 attendees, and his consulting skills have served such pacesetting companies as American Express, Lufthansa, American Airlines, and the Carlson Group. He was the principle designer of CLIA's new certification and training programs. He had also produced six destination and training videos. Dr. Mancini is currently a Professor at West Los Angeles College in Los Angeles, California.

Customer Reviews

Dr. Mancini's books are great!
Marc Mancini, Phd, is the travel industry's most well-known industry educator and speaker.

As a travel school student (and later as an Instructor at the same school) I watched his many travel education videos and read many of his textbooks. He clearly presents topics vital to the travel industry and explains in depth subjects which should be required reading for all professionals in the industry.

Now, even with over 13 years working in various segments of the highly diverse travel and tourism field, I find reading Dr. Mancini's books and viewing his entertaining and informative videos enhances my everyday performance.

I highly recommend Dr. Mancini's materials to all currently employed in the travel industry and those considering a career change!!!

The best book on the market for this subject!
Mancini covers this popular career position thoroughly. Since it has always been a dream of mine to become a tour conductor, I found this book to explain exactly how to become one and how to do the job well.

Useful for novice Tour Managers
In this handbook you will find nothing about presentation and interpretation skills of contemporary tourist guides. The book is focused on some strictly practical (technical) aspects of the tour guide's job. It can be useful, however, for all novice tour managers - especially for those who enter the profession without previous training and who won't be working as local or on-site guides. This will be a good start for them to learn generally about the tour industry, tourism market, tourism suppliers, types of tours, etc. The book promotes a self-teaching way of acquiring the professional knowledge; each chapter is followed by an 'Activity' page with relevant questions and tasks, so you can check out what you have learned. The only part of the book which might be interesting for more experienced guides is about client and escort psychology, but there are only 12 pages dedicated to that topic. In sum, I have expected much more from this book.