Product Description

TomTom is the smart, easy-to-use, portable navigation solution. Switch it on and GO. The crystal-clear widescreen display, 3D graphics and innovative voice instruction help you find your way to any address in the United States, Canada, and Europe. A few taps of the screen get you going. Pick a destination, choose the type of route, and it guides you door-to-door. The built-in Bluetooth connection lets you easily make or receive calls hands-free. And with TomTom PLUS the GO can re-route you around traffic jams and alert you to bad weather. You can control your iPod directly from your TomTom GO and store thousands of songs and images on the internal 20 GB hard drive. Just tap the GO's widescreen to see and select your favorite iPod tunes. The home dock lets you connect to your PC for itinerary planning and downloading maps, voices, and more.The portable, widescreen TomTom GO is the smart and easy choice for every car, every trip, every day.

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Product Details

• Amazon Sales Rank: #14931 in Consumer Electronics
• Color: Black & Gray
• Brand: TomTom
• Model: 1V00.980
• Dimensions: 3.00" h x 4.00" w x 3.00" l, 3.00 pounds
• Native resolution: 480 x 272
• Display size: 4

Features

• Preloaded maps of US, Canada & Europe - no extra cost
• Extrawide 4" touchscreen
• Announces street names
• Bluetooth enabled handsfree calling and i-pod ready
• Made by world's largest navigation provider

Amazon.com Review
With an effective in-car navigation system at your side, you can say goodbye to the good old days of pulling over and asking directions. But designing an effective system, one that brings together the right mix of speed, accuracy, and simplicity has been a long, hard road for many manufacturers--leading many folks to stick with the human touch of the gas station attendant. The latest in-car GPS units deserve a serious look, though, especially by those who've sworn them off as too inaccurate, too complicated, and too expensive. The TomTom GO 910 embodies much of what's really great about the next generation of systems, and in many ways it's successful at making drivers feel as if there's a helpful guide along for the ride.

The GO 910's suction cup mount attaches quickly and easily to the windshield. View larger. You can also take the GO 910 product tour.

Detailed, pre-installed maps of the whole of Europe, the USA, and Canada offer seamless door-to-door navigation across half the globe. View larger.

The GO 910's intuitive interface and user-friendly touch-screen offer a great navigation experience. View larger.

When used with a compatible Bluetooth phone, the unit offers full hands-free functionality. View larger.

Optional TomTom Plus services offer safety camera warnings, real-time traffic and road condition information, and weather reports, as well as downloadable funny and famous voices. View larger.

Enjoy MP3s and Podcasts through the high quality speaker or via your car stereo. Load up image slideshows, too. View larger.

Design
The heart of every GPS device is its receiver technology, and the TomTom GO 910 has the best in the business -- the highly sensitive SiRF Star 3 GPS chipset, which boasts fast satellite acquisition times, and extreme accuracy, even when you're driving through dense forests or tall buildings. Also under the hood is a 400 Mhz processor supported by 64 MB of RAM, which gives the GO 910's interface a zippy feel. An internal 20 GB hard disk is pre-loaded with maps and points of interest (POIs) for the US (including Guam and Puerto Rico), Canada, and Europe. Pre-loaded maps and points of interest are a big plus, allowing you to get going right out of the box. There's no fussing with memory cards and map uploads from your computer.

Weighing in at 12 ounces and measuring 4.2 x 3.1 x 2.5 inches, the GO 910 is about the size of a softball. TomTom is known for keeping things simple, and that's the case here; there are no buttons or other doodads on the front of the device -- just a big, bright widescreen (480 x 272 pixels) display that's controlled by touch. There's also a microphone for hands-free phone calls (more on this later) just above the display. A single button for power is placed on the top of the device, while a single speaker is placed on the bottom. There's a docking port here, too, which supplies power and data connectivity.

Installation
Installing the GO 910 couldn't be easier. A rotating suction cup mount attaches to the windshield and the GO 910 clips into it securely. Positioning the mount for easy viewing is a snap, and after some initial setup procedures you'll be up and running.

The mount accommodates an array of connections, including power, an external GPS antenna, an optional RDS-TMC traffic receiver for FM radio-based traffic updates, audio out, and a microphone connector. In addition to a car power adapter, The GO 910 ships with an external microphone for Bluetooth hands-free calls, as well as a 3.5 mm audio cable for connecting the unit to your car stereo.

While the GO 910 does have an internal rechargeable battery, it should be treated as a backup in most cases. Battery life was relatively short during testing--about 3 hours. The device also ships with a home USB docking cradle, as well as an AC wall charger. Using the included TomTom Home software on your PC, you can upload songs and photos to the GO 910, manage POIs, plan routes, purchase and manage additional TomTom services, and more.

Interface
The GO 910's easy-to-read display, logical menu and navigation functions, and excellent voice prompts bring the whole hardware and software package together nicely. You'll feel like you're using a tool intended for the job, not a piece of software cobbled together to run on generic hardware.

The anti-glare widescreen display offers a clear 3D view of the road and maneuvers ahead. The screen uses a built-in sensor to adjust to changing light conditions.

The navigation screen is made up of three quadrants: The main map display, which shows a three dimensional view of the road and maneuvers ahead; a distance and turn indicator section, which lets you know how far you have to go until your next turn; and a trip computer with odometer, time, and GPS signal information. The bottom of the display also lets you know the name of the street you're on.

Pressing on a quadrant brings up one of three additional interfaces. The most important is the main menu, activated by pressing the map quadrant. This brings up a group of big, friendly icons that let you enter a new destination, find alternative routes, plan routes, enter the image gallery and music player, activate mobile phone functions, and check traffic conditions, among other features. Pressing the trip computer quadrant lets you delve deeper into your current route, allowing you to view a simulation of the complete route, text-based directions, and detailed map views of the roads ahead. Lastly, pressing the turn indicator brings up a volume control for voice prompts.

Small plus and minus symbols in the upper corners of the screen allow you to zoom in or out of the 3D map view. While the symbols could be a bit larger and more clear, the design is a tradeoff, as their size means they don't get in the way of map information. If you have traffic information engaged, whether via wireless data connectivity, or via an RDS-TMC traffic receiver, a small traffic icon appears on the right side of the screen, alerting you of traffic tie-ups ahead. A quick press of the traffic info button in the main menu allows you to find routes with fewer snags.

Voice prompting is clear, concise, and accurate, always delivering directions for the next maneuver at the right time. This is a testament to the accuracy of the GPS hardware; the device knows precisely where you are, giving it the uncanny ability to tell you what you need to know when you need to know it. You can even choose a voice that suits you best, male or female, with UK, US, or Australian accents. It's a nice touch.

On the Road
Once your home address is entered into the unit and the GPS receiver locks onto a few satellites, you're ready to roll. Initial satellite acquisition was quick and painless, taking no more than a minute. Entering a destination is fairly straightforward. You can enter an address using an on-screen text entry method, choose a stored or recent destination, pick a point on a map, enter latitude and longitude, or choose a POI that's stored in memory.

The first trip with the device included a visit to a friend's house, then a trip to the post office. I entered the friend's address and off I went. Following the voice prompts yielded an efficient route--the route I would choose on my own--and it incorporated several lesser-known streets and shortcuts. All in all, a great first run. The trip to the post office was less impressive. I searched for the nearest post office using the GO 910's handy POI search tool and was confident all was well until the device asked me to take a turn I knew was wrong. Eventually, the device delivered me to an abandoned warehouse that, while in the same neighborhood as the post office, was clearly not the right destination. The likely cause is that the GO 910's POI database has some outdated or inaccurate information. I did test some other POIs and these were accurate, however.

The only other gripe I had about the device was that there is no clear way to end a navigation session. If the unit is still on and you leave a destination, it will continuously try to direct you back to the location, even as you get further and further away from it! The solution to this is to enter a new destination every time you leave an old one, but that's not how people operate all the time. Of course, you can also simply turn the unit off. But it will go right back to guiding you to your old destination as soon as you fire it up again.

Extras
The GO 910 is designed to tightly integrate with many mobile phones that support the Bluetooth wireless communication standard. Once paired with your phone, you can use the GO 910 as a hands-free unit, with full dialing, speakerphone, and contacts management functionality. When paired with a Nokia E61, the GO 910 was able to fully control all call functions. Because of an incompatibility with the E61, though, it was unable to import the phone's contact list, making it necessary to set up an independent contacts list on the GO 910.

If you have wireless data service through your cellular carrier, the GO 910 takes full advantage of it with TomTom Plus services. These services, free until the end of 2006, add real-time traffic, weather, and safety camera information. You can also download additional POIs, maps, and voices via the service. Another feature, TomTom Buddies, allows you to see and communicate with your connected friends as they travel. The GO 910 configured a data connection with the E61 effortlessly, and the device was reporting traffic information and weather in seconds. If you have wireless data service and a Bluetooth-capable phone, TomTom Plus is worth a look, even when it becomes subscription-based in 2007.

The GO 910 also features an iPod control interface, which allows you to connect your iPod or iPod Nano (third generation or higher) via an optional cable and control it via the TomTom, while routing audio into your car stereo. As mentioned, there's also a dedicated MP3 player and image gallery application, features that are just icing on the cake for a device that manages to make GPS navigation accessible, easy, and fun.

Pros

• Tight integration of hardware and software
• Easy-to-use interface with clear, accurate voice prompts
• Excellent Bluetooth support for wireless data and hands-free calling functions

Cons

• Possible inaccuracies in POI database

What's in the Box
TomTom GO 910 GPS navigator, remote control, carrying case, home dock, car charger, windshield dock, external microphone, audio cable, product code card, documentation pack (with quick-start guide, accessory leaflet, and CD), user's manual.

--Joshua Gunn

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Customer Reviews

Man, I wanted to love this baby!
First of all the good news. The display and automatic panning on the Tom Tom 910 are second to none. It is MUCH more visible than the Garmin Nuvi 350 and the automatic panning works much better. The actual mapping algorithms seemed to be approximately the same in both units neither, insofar as I was able to determine, having much of an advantage over the other. Mapping details on both units are excellent. Bright light visibility is outstanding - much better than the Nuvi.

The unit, compared to the Nuvi 350 and 360 is considerably larger and more cumbersome. Additionally, the mounting solution on the Nuvi is slightly better than that on the 910 - more compact. The voice prompts are loud, clear and timely. The ease of use is just great (with the exception of the POI implementation) and the visibility and quality of the display are great.

The bad news: POI access is cumbersome and poorly implemented. Hopefully a firmware upgrade will fix this problem in the near future. As it stands now, you cannot enter the name of the POI that you wish to go to without going through an intervening category screen made even more cumbersome by the fact that you may guess the category wrong! Then, the POIs only come up in alphabetical order or by distance. For me, this particular deficiency was the deal breaker. Selecting a POI must be as simple as possible in a AIO (all in one) GPS navigation solution. There are so many capabilities that you give up in these simplified AIO solutions that they should perform their designated functions easily and efficiently. The Nuvi does this, the 910 does not. The nuvi allows you to search POIs by name. The TomTom 910 does not.

This device is intended as an extremely simple point to point navigating AIO GPS navigation solution and is not intended to enable the use of way points or easily changing the course selected by the unit. You have essentially two options: the shortest route and the fastest route. Fortunately, the mapping program selects routs that are very acceptable. Personally, I like to look at the overall route and fiddle with it. This unit is not designed for such use. Microsoft Streets and Trips is ideal for this kind of tinkering, but terrible for point to point navigation while on the go.

Make sure and get the most recent firmware updates on the Tom Tom website which will fix the known bugs and further improve the functionality.

I give this unit a 3 star on form (compared to the elegant Nuvi), a 4 star on the functionality for which it was designed, and a 5 star on the beautiful bright display. You will not be disappointed in the beautiful display, the automatic panning, the actual map functionality or the bright light performance. But the POI solution is cumbersome and frustrating.

Can't turn your TomTom back on? Read this!
I love this little machine. It's incredibly intuitive, has clear graphics, reasonable reception in Manhattan (no GPS is great with tall buildings), but it seems to konk out after a night of charging.

Have no fear! It's not dead, just do a soft reset! Use a pin and hold the soft reset button for 5-10 seconds (the reset is not on the face, but in the hole at back where the unit connects to the base; opposite side of the gold circle, up just a little from the green strip). Apparently the battery shuts down if it's overcharged, so if you charge it for more than a few hours it might not turn back on again. Reset it and you'll be on the road again!

Best GPS Today
First of all let it be known that I read ALL of the reviews before writing this one of my own. I found one thing to be the common factor in each review. If you run the firmware update this GPS comes to life and will make you happy. The TomTom Home software makes this as easy as connecting it to your computer and runnng the program. The software does the rest! Remember, it's new and many changes will come along to improve the functionality as TomTom analyzes the product and gets feedback from it's users. Don't be afraid to contact them to offer your input!

Next, the scores given for this GPS have been greatly reduced by customers who are unhappy with the companies they purchased it from, not in the quality and performance of the 910. Others are complaining about other TomTom GPS units and NOT the 910. If you are complaining that you paid too much then hear this---I PAID $1400.00 for the Magellan 700 when it came out two + years ago and although a good GPS, it's now dead and had been locking up constantly for the past 6 months. Try getting a hold of Magellan support in Canada and you'll find out how much the Canadians "like" Americans!! I have tossed the Magellan in lieu of the cost and frustration involved in repairing it. Additionally, the out of box mount was useless and $50.00 later for a windshield mount was little improvement!

Pay attention to the alignment of the suction base when you mount the 910 on the windshield and turn th lock until it clicks (just like it says in the book!) and it will stay tight. Oh ya, how many other units come with the home charger, docking station with a USB cord, a car charger and a remote control for the money you just paid? Let me help you answer that: NONE!!!

The hands free phone (Bluetooth) is great, the remote speeds up the navigation screens and if you take the time to customize the screen with all the toys they include it becomes a cockpit of information!

OK, so the moral of this review is rate the finished product, not your lousy experience with your vendor or shipping problems or your inability to follow simple instructions from the manual. Thsi GPS deserves 5 stars and nothing less.