Product Description

Don t forget to pack this book for your next vacation or business trip! Along with your boarding pass, you must obtain a copy of 99 Ways to Make a Flight Attendant Fly Off the Handle! before boarding your next flight. Never again will you experience that perfected flight attendant eye-roll when following this first guidebook to the etiquette of air travel. Whether you are a frequent or novice flyer, you will be educated and entertained by JoAnn Kuzma Deveny's insider's narration of airline tales and humor. Also, it's a perfect gift idea for your oblivious fellow flyers!

Product Details

• Amazon Sales Rank: #445635 in Books
• Published on: 2003-11-01
• Original language: English
• Number of items: 1
• Binding: Paperback
• 144 pages

About the Author
An iron ore miner s daughter, JoAnn Kuzma Deveny was born and raised on the Iron Range in northern Minnesota. She obtained a liberal arts degree at the University of Minnesota. To her father s dismay, JoAnn put her psychology degree to use as a flight attendant for the past 25 years. While moving to seven different states and continuously working through three airline mergers, she experienced the airline industry from puddle jumpers to wide bodies, traveled from Buckingham Place to the Corn Palace, and dealt with passengers from Midwest farmers to cosmopolitan Parisians. Drawing on this background, she detailed her frustrations in 99 Ways to Make a Flight Attendant Fly Off the Handle!

JoAnn continues her flying career and now resides in Mound, Minnesota, with her older son, Danny. During her off-time, she plays the piano at her local church, and is a proud football-basketball-baseball mom.

Customer Reviews

Sometimes Trite, But Contains More Truth Than Many Want To Admit
I have been an airline pilot for fifteen years now, and my hat is off to the job the flight attendants do; I couldn't in a million years do their job. This book is a bit trite at times, but nevertheless does convey some of the issues that confront flight attendants on a routine basis.

The book is short, is in large font, and has large margins, so it is very quickly read. While I wonder about a few of the "99 ways," I know firsthand that the gist of the book is correct. One reviewer seemed to think that the author was whiny and was asking too much of passengers with this light-hearted skewering, but I don't agree: it seems to me that the author is just asking to be treated like you would want to be treated. Also contrary to that reviewer's understanding, most flight attendants do actually like people, they just like to have the passengers act in a civilized manner, obey their instructions (they are FAA mandated), and to think before doing totally outrageous things like changing their baby's diaper on a food cart in a galley.

Flight attendants come in all shapes and sizes, some are surly and otherwise difficult, but they are in the minority. Most do a very hard job with courtesy and dignity under frequently very difficult circumstances, and with fewer and fewer resources. This book is a little over-the-top at times, and is certainly lightweight reading, but it does show what these people are up against. For content the book probably deserves three and a half stars, but since flight attendants work so hard, I rounded up to four.

If this book offends you, perhaps some introspection is in order: maybe you know some or all of the "99 ways."

Loved it!
I'm a former flight attendant, and got this book as a gift from a friend who still files. It's been 9 years since I had the job, but all the 99 ways still resonated with me and made me laugh. Such a hard job to do! I really appreciated her humor and practical ideas.

Much fun!
Whether you fly once a year or 60,000 miles a year as I do, you'll enjoy Kuzma Deveny's 99 Ways to Make a Flight Attendant Fly - Off the Handle. As a former flight attendant (back in the 'olden days) I believe this book is the 'bible' for anyone traveling by air. It clears up the mystery of flying in a cleaver, witty way from the perspective of an experienced flight attendant. And it's a humorous way of educating travelers.

Kuzma Deveny discusses (99 times) the ways that you can make your trip by air so much more pleasant. And if you follow her suggestions, not only will you arrive at your destination in a better mood, but you'll also be contributing to the well being of your flight attendants. And their mood directly impacts your mood.

The suggestions and vignettes in 99 Ways to Make a Flight Attendant Fly - Off the Handle were logical and realistic. The way they were presented kept me laughing from the beginning to the end of the book.

This is the perfect gift for the traveler in your life.