Product Description

Keep track of customers, coordinate projects, and implement initiatives

The fun and easy way(r) to put BCM to work and make more money in less time

Looking to make the most of Business Contact Manager? This nuts-and-bolts guide gets you up and running with this powerful software in no time. You'll take advantage of the latest features -- from customizing fields to integrating with Office Accounting -- to keep your business operating smoothly. Create quotes, orders, and invoices in a flash so you can focus on sales!

Discover how to:

* Create and manage a database
*

Organize your day
*

Share data among multiple users
*

Synchronize laptop data with a master database
*

Improve your customer relationships

Product Details

• Amazon Sales Rank: #18800 in Books
• Published on: 2007-03-26
• Original language: English
• Number of items: 1
• Binding: Paperback
• 336 pages

From the Back Cover
Keep track of customers, coordinate projects, and implement initiatives

The fun and easy way® to put BCM to work and make more money in less time

Looking to make the most of Business Contact Manager? This nuts-and-bolts guide gets you up and running with this powerful software in no time. You'll take advantage of the latest features — from customizing fields to integrating with Office Accounting — to keep your business operating smoothly. Create quotes, orders, and invoices in a flash so you can focus on sales!

Discover how to:

• Create and manage a database

• Organize your day

• Share data among multiple users

• Synchronize laptop data with a master database

• Improve your customer relationships

About the Author
Karen Fredricks has 20 years of experience with contact management software, sales processes, and the effective use of technology.

Lon Orenstein is a consultant of Sales Force Automation and Customer Relationship Management strategies.

Customer Reviews

If You're Jumping Ship from ACT!, this is for you !
Lon Ornstein might have co-authored a Dummies' book, but he's no dummy. His company is a well-known third-party developer of CRM enhancments - first with the ACT! product line and now Outlook 2007/BCM. Like all Dummies' books, this one is easy to read and understand, and gets right to the "meat" of using BCM. Highly recommended if you're trying to make the switch from ACT!, or if you need to extend the capabilities of Outlook 2007 for a small-midsize business.

Gets you up and running
I needed a book that would transition me from not using Business Contact Manager at all to using it in my every day routine. This book worked. The information was appropriate and presented in a logical fashion. The book was short enough that I could read it cover to cover. A good pick.

A good resource..
This is a very good resource to have on hand for anyone new to Outlook's Business Contact Manager. The layout is clear, important concepts are covered and there are a fair amount of screen shots. It is easy to jump to what you need. However, for something intended for "dummies," or those of us brand new to the program, they do not spend enough time on just getting started. For example, at the beginning they tell you how to create a database (yup, I need to know that). Then they jump right into importing to it from Excel or other sources (bam! huh?). After I created my database I couldn't tell if it was there since my view in Outlook didn't change! More step by step screen shots at this point were needed. Now, how about a simple example of how to manually enter a new contact? I have a pile of business cards on my desk to input (in addition to a bunch more in Excel). A few lines on how to get one contact into my new database so I could see what's happening would have been very helpful. Start simple, right? They forgot to do so.

However, the program is quite extensive and a book simply can't give someone the knowledge a class could. The book was well worth the money as a reference tool, but I'm still looking for a class because nothing beats hands on learning.