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ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
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| List Price: | $99.97 |
| Price: | $77.69 & eligible for FREE Super Saver Shipping on orders over $25. Details |
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Product Description
As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL® Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL Framework, ITIL Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ITIL V3 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. ITIL V3 Foundation Complete Certification Kit This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ITIL V3 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. . Real-world scenarios put what you've learned in the context of service solutions . Thought provoking questions to challenge your thinking and understanding . Exam Essentials in each chapter helps you zero in on what you need to know . Includes practice exam questions A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. . Practice what you've learned with challenging ITIL Foundation exam style questions . Based on specific exam objectives - use this as a lab manual for certification preparation.
Product Details
- Amazon Sales Rank: #122497 in Books
- Published on: 2008-03-06
- Original language: English
- Number of items: 1
- Binding: Paperback
- 160 pages
Editorial Reviews
Review
Read the book, took the online course and test, PASSED and here's my review, June 26, 2008
By- James Boyer "James" (New York) - See all my reviews
I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceeding my exam. Read the book about 3 times.
I took the ITIL Foundation exam and got 98% of the question correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary). About half of the questions I missed were due to the test's wording which is tricky.
The book and course made me confident in sitting the exam, and is the best such book that I've come across.
Expensive, but worth it especially since your have access to the online learning component and exam prep as well.
Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)
Highly recommended, I passed in one go!
Good luck! !-- BOUNDARY --
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Very well written for ITIL v3 foundation , July 20, 2008
By- A. Chaudhry (Ashburn, VA) - See all my reviews
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Highly recommended to anyone taking the ITIL v3 Foundation exam.
Customer Reviews
Read the book, took the online course and test, PASSED and here's my review
This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended.
I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceeding my exam. Read the book about 3 times.
I took the ITIL Foundation exam and got 98% of the question correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary). About half of the questions I missed were due to the test's wording which is tricky.
The book and course made me confident in sitting the exam, and is the best such book that I've come across.
Expensive, but worth it especially since your have access to the online learning component and exam prep as well.
Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)
Highly recommended, I passed in one go!
Good luck!
The Art of Service's ITIL v3.0 Certification Kits
The combination of The Art of Service's certification kit and included online training not only taught me the concepts of ITIL v3.0, but also enabled me to pass the ITIL v3.0 certification exam in a short period of time. I highly recommend The Art of Service's training to anyone pursuing training and knowledge of the ITIL v3.0 framework.ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
Not worth the money
Where do I start? I'd say read the other Amazon reviews on this book but the reviews that are 1 star and 2 stars for a REALISTIC and HONEST opinion on this book.
I attempted the ITIL foundation recently after reading the book cover to cover three times and making notes as well as viewing the online videos ... and I failed the exam with 22/40.
This book is poorly structured with just very basic explanations of the topics. The book is written in a way that the topics don't go into enough depth to fully understand the content required to pass the exam, it's more like someone's study notes. The online course is no better, you get access to slides with someone talking about the topics, the content being not much different to what's in the book. The book is also only about 150 pages in length, so I don't see how this book can be thought of as a complete study guide. The book by itself is not enough to pass the exam (with no prior knowledge of ITIL), used with the online course and some additional reading/research and some prior knowledge of ITIL and you'll probably pass the exam.
I'm also very confused how this book has had so many positive reviews on Amazon. The only reason why I bought this "complete" study kit was because of the high number of positive reviews. I think the honest reviews are the ones with 1 and 2 stars. I'd highly recommend buying another ITIL guide or two than this one, even buying two guides would work out cheaper than this one.
