IT Service Management Books based on ITIL
By an Amazon.com customer
 | ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course by Tim Malone
Buy new:
$77.44
/ Used from:
$51.55 |
 | Foundations of IT Service Management Based on ITIL® V3 (English version) by Inform-IT
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$58.00
/ Used from:
$50.00 |
 | ITIL Service Support and Service Delivery Process Model by Key Skills ILX
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 | The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps by Kevin Behr; Gene Kim; George Spafford
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$21.95
/ Used from:
$32.01
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 | Itil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service Design by Ogc
Buy used from: $500.00 |
 | Passing Your ITIL Foundation Exam by OGC
Buy used from: $999.99 |
 | Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Randy A. Steinberg
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$24.95
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$17.99 |
 | Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners by Randy A. Steinberg
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$24.95
/ Used from:
$24.35 |
 | Official Introduction to the Itil Service Lifecycle
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$72.00
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$54.62 |
 | Foundations of IT Service Management: based on ITIL (English version)
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$51.30
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$44.97 |
 | ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams by Gerard Blokdijk
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$15.95
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$14.15 |
 | Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management by Randy A. Steinberg
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$65.00
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$43.33 |
 | The ITIL V3 Factsheet Benchmark Guide - An Award-Winning ITIL Trainer s Tips on achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Management by The Art of Service
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$49.95
/ Used from:
$20.97 |
 | ITIL V3 Process Map (11x17) (V3) by Ramon Smitherman
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 | Implementing ITIL Configuration Management by Larry Klosterboer
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$35.09
/ Used from:
$30.59 |
 | ITIL Small Scale-Implementation by Sharon Taylor
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$78.75
/ Used from:
$78.74 |
 | How to Develop, Implement and Enforce ITIL V3's best practices by Claire Engle
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$59.95
/ Used from:
$30.13 |
 | Service Operation Itil, Version 3 by David Cannon
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$179.55
/ Used from:
$145.71 |
 | Service Transition, Itil, Version 3 by Shirley Lacy; Ivor Macfarlane
Buy used from: $145.71 |
 | Service Design, Itil, Version 3 by Colin Rudd; Vernon Lloyd
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$179.55
/ Used from:
$95.89 |
 | IT Service Management from Hell based on Not ITIL v3: A Guide to Service Management by The IT Service Management Forum (itSMF)
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$20.00
/ Used from:
$22.79 |
 | Effective IT Service Management: To ITIL and Beyond! by Rob Addy
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$55.96
/ Used from:
$38.25 |
 | It Service Management Foundations: Itil Study Guide by Ron Palmer
Buy used from: $71.52 |
 | Service Strategy (ITIL Lifecycle Core Library) by Majid Iqbal
Buy used from: $100.00 |
 | Metrics for IT Service Management by Peter Brooks
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$58.00
/ Used from:
$29.00 |
 | Step-by-Step Guide to Building a CMDB by BMC Software; Inc
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$65.00
/ Used from:
$44.99 |
 | Continual Service Improvement Itil, Version 3 by George Spalding
Buy new:
$199.50
/ Used from:
$74.99 |
