Product Details
Performance Through Learning: Knowledge Management in Practice (Improving Human Performance)

Performance Through Learning: Knowledge Management in Practice (Improving Human Performance)
By Carol Gorelick, Kurt April, Nick Milton Ph.D.

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Product Description

Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes:

*An overview of theory
*Case studies and practitioner stories from a range of KM initiatives
*Tools and techniques for implementing an effective KM strategy.

Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector

*Authors from US, Canada, South Africa, and UK give this book an international perspective
*Only book to focus on measurement using balanced scorecard and other HR measurement tools
*Provides empirical case studies of how leading organizations in 4 countries have achieved benefits from KM


Product Details

  • Amazon Sales Rank: #1024602 in Books
  • Published on: 2004-05-11
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 408 pages

Editorial Reviews

Review
"Performance Through Learning is a terrific book that does a great job in presenting the challenges and opportunities of knowledge management and organizational learning. The case studies highlight best practices of companies around the world. I thoroughly recommend this book to anyone interested in preparing organizations to successfully face the future."
-- Dr. Mike Marquardt, Professor, George Washington University; Author, Building the Learning Organization

"This is the most definitive work I know of that clearly links knowledge management strategy with enhancements in organization learning. Complete with several first-hand accounts of related case studies, Gorelick and her collaborators make it clear to all who will listen that KM has become a powerful, new social science, not a fleeting technology, and is here to stay!"
-- Mark W. McElroy, President, Knowledge Management Consortium International (KMCI), CEO, Macroinnovation Associaties, LLC

"Most books on KM focus on either practice or theory. This one brings them together using real experience to bridge across know-what, know-how,
know-why and know-when. Regardless of where you are on your KM journey, this book will help you take a next step."
-- Kent Greenes, Chief Knowledge Officer & Sr VP, SAIC

From the Back Cover
HRM/Knowledge Management

Performance Through Learning:
Knowledge Management in Practice

Carol Gorelick, Nick Milton, Kurt April

"Most books on KM focus on either practice or theory. Performance Through Learning brings them together using real experience to bridge across know-what, know-how, know-why and know-when. Regardless of where you are on your KM journey, this book will help you take a next step."
- Kent Greenes, Chief Knowledge Officer & Sr VP, SAIC

"This is the most definitive work I know of that clearly links knowledge management strategy with enhancements in organization learning. Complete with several first-hand accounts of related case studies, Gorelick and her collaborators make it clear to all who will listen that KM has become a powerful, new social science, not a fleeting technology, and is here to stay!"
- Mark W. McElroy, President, Knowledge Management Consortium International (KMCI), CEO, Macroinnovation Associaties, LLC

"Performance Through Learning is a terrific book that does a great job in presenting the challenges and opportunities of knowledge management and organizational learning. The case studies highlight best practices of companies around the world. I thoroughly recommend this book to anyone interested in preparing organizations to successfully face the future."
- Dr. Mike Marquardt, Professor, George Washington University; Author, Building the Learning Organization

Performance Through Learning: Knowledge Management in Practice is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The international author team present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes:

· An overview of theory
· Case studies and practitioner stories from a range of KM initiatives
· Tools and techniques for implementing an effective KM strategy

By drawing on real-life examples across a variety of organizational settings, from large global financial and professional service firms to small charities in the voluntary sector, Performance Through Learning: Knowledge Management in Practice provides a complete understanding of the theory that supports knowledge management in the current business environment.

Carol Gorelick is co-founder of Solutions for Information & Management Services, Inc., a management consulting company.
Nick Milton is Vice President and co-founder of Knowledge Transformation International.
Kurt April is Senior Lecturer and Sainsbury Fellow at the Graduate School of Business at University of Cape Town, South Africa.

About the Author
Dr. Carol Gorelick is a co-founder of Solutions for Information & Management Services, Inc., a management consulting company. Her clients span the globe with offices on multiple continents. Representative clients include First Union National Bank, BP International, Bankers Trust Company, IBM, JPMorgan Chase, Lotus Development Corporation, New York City Board of Education, SBC Warburg, Scholastic Magazine, Credit Swiss First Boston, The Wilkerson Group, and Xerox Business Services

Kurt April, full-time Senior Lecturer and Sainsbury Fellow at the Graduate School of Business of the University of Cape Town, South Africa, lectures and researches in the disciplines of IT & E-Business Strategy, Knowledge Management and Leadership.


Customer Reviews

Getting value out of learning5
While we are all clear that we need to learn to be successful in today's market, it is far from clear how to justify "learning" from an economic perspective. It takes time and resources that don't come cheap to the organization, at least not to mine. Based on the authors' experience with cutting edge HR groups, this book shows us how some leading organizations are strategically linking learning and performance. The academic training in the authors provides a clear framework, while the practitioner in them gets to the punch line -- how do we justify to our peers and shareholders what we know to be important.

It's a useful book4
If you need to understand or study aobut the KM knowledge ,here is your choice.
easy to understanding and reading!