Product Description

Internationally acclaimed fundraising consultant Ken Burnett has completely revised and updated his classic book Relationship Fundraising to offer fundraising professionals an invaluable resource for learning the techniques of effective communication with donors in the twenty-first century. Filled with illustrative case histories, donor profiles, and more than two hundred action points, this groundbreaking book shows fundraisers how to

• Implement creative approaches to relationship-building fundraising
• Avoid common fundraising errors and pitfalls
• Apply the vital ingredients for fundraising success
• Build good relationships through marketing
• Achieve a greater understanding of their donors
• Communicate effectively with donors¾using direct mail, the press, television, the telephone, face-to-face contact, and more.
• Prepare for the challenges of twenty-first century fundraising

Product Details

• Amazon Sales Rank: #130815 in Books
• Published on: 2002-06-15
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 384 pages

Features

• ISBN13: 9780787960896
• Condition: NEW
• Notes: Brand New from Publisher. No Remainder Mark.
• Click here to view our Condition Guide and Shipping Prices

Review
"This is an excellent book for those of you new to the field of fundraising and the nonprofit world in general." (CharityChannel.com, December 20, 2002)

Review
"Experienced volunteers and skilled practitioners realize that fundraising isn't about money, it is about relationships. Ken Burnett's observations, insights, and practical tips for building and sustaining relationships are superb. Highly readable, this book is a solid mix of sound theory and pragmatic application." —Kay Sprinkel Grace, author, Beyond Fund Raising; coauthor High Impact Philanthropy

"Ken Burnett is one of the world's leading practitioners of the art of raising money by mail. Many of us in the fundraising field speak about "building relationships with donors," but Ken has systematically developed the techniques to bring this ideal down to earth. This classic book lays them out for all to see. Relationship Fundraising is one of a handful of truly
indispensable books that belong on every fundraiser's bookshelf." —Mal Warwick, founder, Mal Warwick Associates; author, How to Write Successful Fundraising Letters and Ten Steps to Fundraising Success

"This is the book that sets the agenda for fundraising communications in the twenty-first century. Engaging, inspiring, and thought provoking, Relationship Fundraising is based on the unique twenty-five year experience of one of the world's most respected fundraisers." —Bernard Ross, director, The Management Centre, London; author, Breakthrough Thinking for Nonprofit Organizations

From the Inside Flap
Raising money in the competitive nonprofit world means building strong, lifelong relationships with donors through effective, appropriate marketing and communication. Fundraisers everywhere know the importance of developing effective marketing and communication skills, but the right tools and advice are often hard to find. Now Relationship Fundraising offers an accessible, timely guide to the benefits of applying relationship marketing methods in the fundraising arena.

In this expanded and revised second edition, international fundraising consultant Ken Burnett identifies successful techniques for marketing to donors, emphasizing the need to establish mutually rewarding relationships with contributors. Burnett not only helps readers better understand the concerns that motivate donors but also identifies the professional qualities that advance all successful fundraising efforts. Fundraisers will learn how pride in their profession can reap big and regular gifts from donors, how to avoid the most common communication pitfalls, how to apply recent consumer research to daily fundraising practice, and how donor-centered outreach can encourage givers to invest in the organization for the long term. Illustrative case studies, donor profiles, and more than two hundred action points help readers quickly and conveniently convert theory into practical relationship fundraising.

Relationship Fundraising is an invaluable resource for anyone concerned with effective marketing in social service groups, universities, campaigning organizations, arts groups, and any nonprofit organization that depends on public support to achieve its mission.

Customer Reviews

The personal side of fundraising
Burnett skillfully shows how to satisfy "the bottom line" through a positive relationship with donors. Practical, relevant tips are offered for reaching out to potential donors and making them feel part of the mission. It's a pleasure to see someone writing about "the psychology of fundraising." A well-crafted, beneficial read.

Relationship Fundraising Should Be Part of What We All Do
Many of us know that it's more important then ever to build relationships with our donors and prospects. Ken Burnett has been talking about it for over 10 years and the newest edition of his book on Relationship Fundraising is even more relevant today than when it was first written. Ken skillfully uses his extensive experience and insight to focus on what it really is all about through both what has already worked elsewhere and what we should strive to achieve. This book is easy and enjoyable to read and supports our ambitions for techniques including donor development and moves management but it is so much more than that. Relationship Fundraising takes lessons from yesterday and gives you the inspiration to truly get back to people and build positive lasting relationships into the future. Each of us can benefit from going beyond the buzz words and see what it is really all about or at least re-establish the importance of Relationship Fundraising by reading this invaluable book.
Pamela Brown Gignac is a 20 year fundraising and prospect research veteran in Canada and the UK and currently Vice President, JMG Solutions Inc, Ontario, Canada.

Everyone involved in fundraising for nonprofits should understand what is covered in this book.

I thought this was a wonderful book. It includes 14 chapters and a glossary. Although I'm not sure the glossary added to the book. I don't view the book to be a complete treatise on nonprofit fundraising, but the author says he did not expect it to be. There is no coverage of special events, grant proposals, volunteers, or local fundraising activities. What this book talks about, and does it well, is nonprofits and their development arms need to approach donors with mutual consideration, thoughtfulness, and appreciation.

The world has gotten competitive. And nonprofit fundraising exists in an environment where technology and aggressive marketing tactics are the norm in how to do business. This book points out that technology and aggressive marketing have the potential to undermine the trust and confidence that are so important to effective fundraising. Fundraisers who understand that fundraising is about "building relationships" will not be obsessed with fundraising techniques and formulas. Instead, they will merely practice the art of fundraising that is all about building relationships.

This book was first written in the early 1990s and made a substantial contribution to the UK fundraising community's library of tomes on how to practice fundraising. It presents a basic approach to fundraising that is time tested and works. Now, in the 21st century, the author has updated his book by incorporating his answers to questions he has received about the first edition, and by adding some new thoughts he has on the subject. The material covered in this book is important; everyone involved in fundraising for nonprofits should understand what is covered in this book and take that understanding with them when they do their work as fundraisers.

I would have liked the book better if there had been one more chapter included. The author is critical of technology and aggressive marketing tactics. But he doesn't provide his view as to how technology and marketing tactics should be used specifically. I think the book would benefit with a chapter that would cover some of these specifics. In my humble opinion, technology and marketing tactics are still very important and critical to fundraising success. It's just how they can be used so donors are trusting of nonprofits that could have been better explained.

This book was an easy read. Each chapter is followed by a summary called "action points." And I liked this feature. I also liked very much the summary of the book provided at page xxii of the book's Preface. At the end of the book is a lengthy bibliography. Many good books are included in that list, and the reader will probably want to search some of them out for further reading. 5 stars!