Product Description

Authors Ronald and Candace-Lynn Buckley describe a step-by-step process for Mistake Proofing the entire business, including the factory (manufacturing) and the office (backroom), that can be used to create a very efficient error-free organization, able to compete with the best of companies globally. To illustrate this process, the authors draw on their experience and share their real life challenges in describing situations that everyone can relate to, find relevant, interesting and useful. They explore in detail vital topics necessary for developing and executing an effective Mistake Proofing program, such as: Establishing a training program, including a detailed layout of the training methods the authors have used successfully over the years. Understanding process errors, the cost of errors, the levels of Mistake Proofing, and the tools and methods used to Mistake Proof your business. The use of problem-solving tools in eliminating errors from your organization. Driving the process with Cross-Functional Self-Directed Teams, to successfully execute your Mistake Proofing program. In these Teams, employees from many different areas of the business work together to eliminate mistakes and errors from the business while at the same time improving their own self-confidence and job satisfaction

Product Details

• Amazon Sales Rank: #911157 in Books
• Published on: 2006-09-20
• Binding: Perfect Paperback
• 133 pages

About the Author
Author Ronald L. Buckley is a recognized operations leader in the manufacturing world. He brings 35 years of experience and expertise in improving business processes and reducing costs. He has held positions of increasing responsibility in several of this country's best manufacturing companies, most recently as Vice President of Manufacturing for General Electric Medical Systems Information Technologies. Ron has held similar positions with Raytheon and US Surgical (Tyco). He has served as an advisor on the Board of Governors for the Connecticut Technology Program for Lean Manufacturing (ConnStep); on the State of Connecticut Industry Cluster Advisory Board; and on the Manufacturer s Coalition Advisory Board Connecticut Technology Association. Candace-Lynn Buckley, LCSW, is a successful industrial-organizational psychologist educated at Columbia University. She has been an organizer, trainer and facilitator to a variety of groups and organizations for over eight years, in both the for-profit and not-for-profit arenas.

Customer Reviews

Golden Opportuntiy for Any Business
"No Eraser Needed" is a fantastic guide for anyone wishing to establish or enhance a mistake-proofing program in any business. The book not only provides real world examples in both an industrial and office setting, but details type of person you should consider appointing to lead the program. Training guidelines are provided including an actual pitch that was used to train employees within a company. The book is also written in a style that allows the book to be distributed throughout any level of the organization and easily understood by all readers. I also agree with the authors' approach of training everyone, as the more minds in the business that think from a mistake-proofing perspective, the fewer the problems that will ever occur. The book also has a bonus section on cross-functional self-directed work teams, which, when applied properly (and these authors detail the proper approach) can help shift the culture of a business that has stifled the ideas and ownership needed from within the business to stay agile in today's ever-changing business world. I strongly recommend this book for anyone at any level in the organization that wishes to implement or accentuate a mistake-proofing program.

Quick Read-Practical Ideas
"No Eraser Needed" is a simple but great guide for a mistake-proofing program. The Cross-functional, self-directed team concept is truly best process to maximize productivity in any business. The examples of mistake proofing is laid out very well,easy to understand and apply them.

An easy read filled with practical ideas
This book is filled with practical ideas to reduce unnecessary and costly mistakes. It provides a framework for approaching the elimination of mistakes. It's an easy read, and everyone can identify with the examples provided. Maybe most importantly, it focuses on engaging everyone in the enterprise in the hunt to root out mistakes, which builds teamwork and pride in the business.