 | Web Metrics: Proven Methods for Measuring Web Site Success by Jim Sterne
Buy new: $19.80 / Used from: $5.79 Everything that can be counted and how to make it count
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 | Advanced Email Marketing by Jim Sterne
Buy new: $19.95 / Used from: $7.95 Ed is hired by a bycicle company to do email marketing. A story.
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 | World Wide Web Marketing: Integrating the Web into Your Marketing Strategy, 3rd Edition by Jim Sterne
Buy new: $31.49 / Used from: $2.44 New and improved!
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 | Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition by Jim Sterne
Buy used from: $3.83 I made sure the initials "CRM" were not in the title.
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 | Advertising on The Web by Jim Sterne
Buy used from: $0.40 Maybe this one should have been called, "Driving Traffic."
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 | Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships by Jim Sterne
Buy new: $27.50 / Used from: $1.76 Why, how, and what not to do.
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