Product Description

In today's dynamic workplace, administrative professionals must be able to adjust to a diversified workforce with emerging technologies and be prepared to function in an expanding and global marketplace. From hard skills to soft skills, PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 6e equips you to handle whatever workplace challenges may come your way by providing instruction and activities directed toward technology, communication, and human relations. Its emphasis on critical thinking, creative thinking, and lifelong learning gives you opportunities for unique solutions and ideas. Reflecting a changing marketplace, the sixth edition includes a host of new topics, ranging from business etiquette and e-commerce to globalization and security, and is packed with career tips, professional points, and critical-thinking activities. Comprehensive and practical, this text is an excellent resource for those seeking entry-level assistant positions, preparing for promotion opportunities, or transitioning to a job of greater responsibility.

Product Details

• Amazon Sales Rank: #111681 in Books
• Published on: 2008-02-28
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 525 pages

About the Author
Patsy Fulton-Calkins is director of the Bill J. Priest Center for Community College Education and holder of the Don A. Buchholz Endowed Chair at the University of North Texas. She also teaches doctoral level courses in higher education that include senior-level management, business and society, and diversity courses. Dr. Fulton-Calkins' extensive teaching and leadership experience includes work at the university, community college, and high-school levels. Her former administrator roles include Chancellor of Oakland Community College, Michigan; President of Brookhaven College, Dallas; Vice President of Instruction, El Centro College, Dallas; and Division Chairperson of Business and Social Science, Cedar Valley College, Dallas.

Karin Stulz is Assistant Professor-Office Information Systems at Northern Michigan University. She has extensive experience in the administrative professional field. Her career at Northern Michigan University began with a variety of full-time administrative professional positions.

Customer Reviews

Office Book
It was the perfect book and half the price of what the college wanted for it.

Did not receive in time
I did not receive this book in time in order to finish my assignments. The ad said "next day shipping" and it wasn't shipped until 2 days after I ordered it. I returned the book on October 17, and let them know about it, but I still haven't received a refund.

excellent condition!
I bought this book for college the weekend after classes started and wanted something that was in good condition. I paid half the retail price and the book looked good as new! The seller even expedited shipping even though that was not originally an option through the amazon page.I would definitely do business with this seller again.