Product Description

Blood, Sweat & Tears is a captivating history of work, from prehistoric times to the present day. It offers fascinating and intelligent analyses of the individuals, assumptions, theories, developments, and practices that have so much changed work. Based on detailed research from around the world, the author examines early societies, slavery, the guilds, the creation of trade secrets and the influence of religion on work (such as the humanist ideals of the great Quaker industrialists). Donkin also investigates the ideas of the theorists, such as F. W. Taylor, Max Weber, Elton Mayo, Mary Parker Follett, and W. Edwards Demming, and the impact they have had on our lives. And, controversially, the author challenges the work ethic on behalf of all those whose lives have increasingly become subsumed by the demands of employers, asking the question: Why do we do it?

Product Details

• Amazon Sales Rank: #1826095 in Books
• Published on: 2001-05-14
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 374 pages

Amazon.com Review
For six years, British journalist Richard Donkin made the study of work his vocation, and in Blood, Sweat & Tears he places defining moments from its historical development into a cohesive and revealing picture. Literally starting with when humans first began perfecting recognizable employment skills, Donkin examines the critical milestones that followed and the ways they fit together. Citing sources as disparate as The Dilbert Principle and Peter Drucker's The Future of Industrial Man, he addresses the impact of slavery, organized religion, the time clock, child labor, unionization, the mid-20th-century workplace appropriations of the German and Japanese governments, women on the factory floor and in the boardroom, and current management trends. While cautioning against further interweaving of work into the "texture of our domestic existence," he notes that this transformation is but the latest in an age-old process. "The concept of revolution," he concludes, "is wholly inadequate in describing the changes in the way we live and this thing we call work." --Howard Rothman

From Publishers Weekly
Observing the growing number of frazzled, drained and dissatisfied workers in today's workplace, Financial Times journalist Donkin recalls the wisdom of noted psychologist Abraham Maslow: "to do some idiotic job very well is certainly not real achievement." He then asks how we have arrived at the point where The Dilbert Principle is one of the world's most popular business books. In his quest to show that cubical cynicism and alienation from one's work are comparatively recent phenomena, Donkin cuts a wide swath through economic and social history. Ranging from Stone Age butchering of livestock in Germany to Abraham Darby's 1709 development of the coking forge (which Donkin believes was the inception of the job "as a constant source of employment and income packaged by the parameter of time"), he brings an engaging spirit of curiosity and an encyclopedic bent to his study. Donkin charts the age-old conflict between the employer`s need to develop a worker as a productive resource versus the urge to control and restrict the worker's contribution, arguing that the latter tendency lies at the root of the current workplace malaise. Yet he is optimistic, viewing new business models of self-management as opportunities to acknowledge workers' value, redefine attitudes toward work and to recalibrate work and leisure in a manner that makes life worth living. 16 pages of photos not seen by PW. (May 14)Forecast: Major advertising (in the New York Times Book Review, the Wall Street Journal, the London Times and many other publications) and an author tour could stimulate significant sales of this provocative and informative book, if it gets the review attention it deserves.

Copyright 2001 Cahners Business Information, Inc.

From Library Journal
Financial Times journalist Donkin sets out to define the evolution of the concept of human work from the Stone Age to the present. In large part, he succeeds. Donkin begins with hunter-gatherer societies that procured their needs in a few hours and often had no word for work, then moves on to developments in Europe. He emphasizes the impact of the Protestant work ethic on economic development and the Industrial Revolution. With the creation of large factories came all of the accoutrements of modern work: time clocks, hourly wages, scientific management, and the transformation of human beings into human resources. Donkin believes that 19th-century ideas of work and 20th-century management concepts are no longer applicable in the 21st century of outsourcing, temporary work, and telecommuting. Donkin acknowledges the negative effects of technology-driven work changes, but like many people who have succeeded in the information age he predicts a bright future in which educated individuals sell their skills in the electronic market. Unfortunately, for less educated workers this could easily become a dystopia where contingent workers perform mind-numbing computer tasks for wages set in competition by the lowest bidder. The intricate discussion of management theories, British terminology, and myriad names in the latter half of the book could throw off some readers. Nevertheless, this work poses thoughtful questions about our definition of work and is recommended for academic and business libraries. Duncan Stewart, State Historical Soc. of Iowa Lib., Iowa City
Copyright 2001 Reed Business Information, Inc.

Customer Reviews

The Mystery of Work
I've seen it; you have too: people working under terrible bosses for low pay in abysmal conditions but loving their jobs. I've seen hundreds of engineers in a huge open office with row after row of desks, and they can't wait to get to work in the morning. I've seen men and women working for Theory X managers they hated. But nevertheless they worked hard with superb art and skill producing great and elegant products. Why? I never found a satisfactory answer.
This is the riddle Richard Donkin addresses in this remarkable book: Why do we work and why do we work so hard. Donkin is a columnist writing about work and associated subjects for the Financial Times since the mid-1990s. He came to see work as a complex economic, political, cultural, social, psychological, sociological, organizational and belief phenomenon, the qualifying hallmarks of civilization that separate man from the other animals. Now he has assembled his insights and research into a book, which unlike thousands of one-dimensional management books, has value precisely because it treats work as a complex tapestry interwoven with our lives.
Donkin's story of work starts in the Stone Age when two central aspects of work emerged: organization and earning. Fossil records show that men organized themselves for hunting hundreds of thousands of years ago. The evidence is also clear that there were workers who made stone tools beyond their own needs. Many such artifacts are found far from their mother lode, apparently carried by traders. Before they could write, people made products to sell and created the first wealth.
The earliest historic records and the observation of contemporary primitive cultures suggest that slavery was not far behind early social organizations. Slavery was one of the first experiments in the economic relationship between manager and managed, and one that was the economic engine of empires for thousands of years.
Once history leaves pervasive slavery and serfdom behind and employment emerges, the manager-managed relationship really gets interesting. Donkin gives us a guided tour of great thoughts on the social, cultural, economic, organizational and yes, religious aspects of the relationship between boss and worker. We watch Abraham Darby create cheap effective iron products from his iron smelter at Ironbridge and evolve the idea of permanent jobs. The clock rather then the steam engine is the key machine of the industrial age.
We see how the Puritan ideas of John Calvin exerted immense influence on the modern American psyche. Donkin dissects Robert Owen's Utopian enterprises at New Lanark in Scotland and New Harmony in Indiana. Donkin shows us how a century ago George Pullman's vision of mutually beneficial cooperation between capital and labor ended in a tragedy of bitter strikes that left labor and capital in suspicious and adversarial relationships that still bedevil us.
I especially enjoyed Donkin's look at industrial efficiency. Fredrick Taylor gave us the idea of breaking work into its elemental parts and analyzing them to achieve best efficiency. It was Taylor who taught the industrial world to use the then newly invented stopwatch for make necessary scientific measurements.
The story of the genius of Henry Ford and his industrial engineers in applying the ideas of interchangeability and breakdown of work to automobile assembly has freshly found insights. While Taylor designed work to the pace of the worker, Ford forced workers to the pace of his assembly line. I've seen a lot of fuzzy writing about how Ford tripled the wages of workers to an unheard of $5 a day and gave them the wealth to buy his cars and launch the US consumer economy. Donkin gives us the reality. Life on Ford's assembly line was hell. The first moving assembly line built magnetos. It went into operation on Monday, April Fools Day in 1913 and immediately delivered an astonishing 30 percent increase in productivity. Ford's engineers rushed to convert the remainder of automobile assembly to the moving line, including the famous icon of mass production, the chassis assembly line.
Ford's forced industrial march destroyed human spirits. By the end of that year, turnover approached 900%. The wage hike to $5 in early 1914 was simply a bribe to get people to work under inhuman conditions. The consumer economy was in fact a consequence of the dramatically improved productivity delivered by moving assembly lines. But what a price the consumer economy extracted - and still does.
Henry Ford said that workers don't like to think and designed an manufacturing system that didn't require it. In my view Toyota's production breakthrough was that it again harnessed the minds of the worker. Just-in-time parts, defect-free flow and Toyota's other innovations in manufacturing practices enable workers to take control of production and achieve remarkable levels of productivity and quality. I wished Donkin had given us a deeper analysis of the industrial revolution kicked off by Toyota's Tiichi Ohno, but that is a quibble. Hopefully it will be his next book.
Donkin covers the waterfront of great men of industrial efficiency, Deming, Juran, Drucker and many others. At the end, he gives us his suggestions for grappling with the problems of work. But you won't find closed solutions for the riddles and controversies of why we work and the extraordinary relationship between manager and managed. We emerge with man's best thoughts about the mysteries of work. If you tire of the deluge of how-to books on management awash with metaphysics and anecdotes, Donkin's book is for you. You'll need the wisdom he culls from millennia of human history on your journey to leadership.

Highly Recommended!
If you've ever wondered about how your workplace came to be as it is, or where the work ethic comes from, you'll love Richard Donkin's absorbing exploration of the history of work. From the caveman to the man in pinstripes, he covers it all in a journey that also includes plenty of wit and wisdom. Delving deeply into societies of every era, the book's strength lies in its context and insight. Donkin even provides a good "a-ha!" or two in each chapter, you know, those moments when you smile, nod and say, "Oh, so that's where that comes from." We [...] highly recommend this book to all workers, from hunter-gatherers to CEOs.

Getting to the heart of the matter
Neither a text book nor another stab at management theory, Richard Donkin's thought-provoking book asks 'Why do we work?' and places its emphasis on human nature, innovation and ideas. It is more readable than any other book I have come across on the same topic and provides a rich illustration of the changing nature of work throughout history. The concluding chapters leave you with a sense of enthusiasm and positivity about your role in the workplace, and your ability to pursue those pipedreams you might have given up on.