Product Details

• Brand: Brother
• Model: CTS-410-ES
• Dimensions: 4.25" h x 9.00" w x 7.00" l, 3.10 pounds

Features

• 4-line speakerphone--works as a stand-alone or as part of a system
• Built-in caller ID and 99-number call log
• Desktop data port provides quick access to line 4
• Message-waiting light provides visual indication of new messages
• Includes a noise-canceling headset for hands-free operation

Amazon.com Review
Designed to operate either as a stand-alone unit or as part of Brother's Quattro cordless phone system, the CTS-410-ES executive speakerphone is a versatile unit that works well for both individual and small-office use.

Like similar units, such as AT&T's 954 speakerphone, the Brother CTS-410-ES can handle up to four separate lines. This unit, however, is also caller ID and voice mail ready (provided you subscribe to those services through your local carrier). This unit also has the advantage of working with Brother's Quattro cordless phone system, which means it is compatible with a network of up to 12 phones, making it an ideal receptionist unit.

Among the most powerful business features is the ability to forward calls to cordless handsets with the Quattro phone system. Individual users will appreciate such features as speed dialing that stores up to 18 digits, a caller ID log of up to 99 numbers, and auto busy redial.

The phone includes a headset for hands-free conversation. Although the headset fits rather awkwardly, its noise cancellation feature provides for crisp reception on both ends of the line. A data port automatically connects devices such as modems or fax machines to line four.

Whether you need a feature-rich unit to work within your Brother Quattro cordless system, or merely a phone that can handle a variety of individual needs, the Brother CTS-410-ES is a strong choice. --John Frederick Moore

Amazon.com Product Description
The Brother CTS-410-ES 900 MHz Digital Quattro 4-Line Executive Phone System with Caller ID works as a stand-alone four-line speakerphone or as an expansion unit for a Quattro 900 MHz Digital Cordless Telephone System (the Brother CTS-410-SS). It can be incorporated into a small-business phone system with multiple CTS410E units, allowing you to add cordless extensions later.

The Brother CTS-410-ES features built-in caller ID and a 99-number call log, which together display and store caller ID information for all four lines. Users can review and redial numbers from the log as well as save them to speed dial. Equipped with a headset jack, the Brother CTS-410-ES comes with a free noise-canceling headset, providing a hands-free alternative to speakerphone use. A message-waiting light gives a visual indication of new messages, just like an answering machine. The LCD display indicates on which line the message was received (compatible with most phone company voice messaging, service subscription required). The desktop data port provides quick access to the fourth line, which is especially convenient for users who need a phone line for Internet access or a fax.

The Brother CTS-410-ES 900 MHz Digital Quattro 4-Line Executive Phone System is desk- or wall-mountable. It features intercom, hands-free answering, paging, directed call transfer, flexible ringing assignments, 18-number speed dial, and more. It also includes a one-year warranty.

Customer Reviews

good base, lousy reception
After installing this system including the base unit, caller ID unit, 900Mz cordless broadcast unit, and 2 handsets, we found the base unit to work well enough.

However, if you plan on using the cordless capabilities, you will be very disappointed. The people on the other end of the line will swear that you sound like you are on a cell phone with constant breaking up and static. Try dialing a number is next to impossible on the handsets as well, because half of the numbers you hit will not register as tones when you hit them even though they display on the LCD.

After 3 days of frustration, we bought the Panasonic KX-TG4000B 2.4GHz Four-line System and we are extremely pleased with only ONE base unit that does the work of the Brother's 3 separate systems. Also, the longer range with the 2.4 GHz compared to the 900Mz is appreciated by all.

If you are looking for a 4-Line Base unit and nothing more, this unit might work for you. I have an extra one to sell (only 3 days of use).

Defective line of phones was discontinued
Nice idea--4-line system, intercom, caller id, cordless, speaker phones, etc. But in practice, these phones simply broke down. Brother no longer sells these.

We spent ~$900 on a system of these with both speaker phones and cordless variety. Cordless failed after an exchange, and cust service blamed our airwaves (radio station or something, perhaps). They swapped our cordless units for more speaker phones. But one-by-one, the speaker phones failed, with symptoms being cracking, popping sound on speaker and handset, or simply not being able to hear anything at all. We now have only 4 functioning speaker phones, and I fear they will die too. Problem is, I'd have to buy a whole new system to fully cover our house.

Be careful when buying a multi-line phone system for your small office or house--make sure it has been proved reliable, or you could get burned.

Worst telephone I've ever bought
This is the worst phone system I've ever bought. We bought five phones for our house. Only one still works. The rest all failed in different ways.