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Online Customer Care: Applying Today's Technology To Achieve World-Class Customer InteractionOnline Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction by Michael Cusack
Buy new: $50.00 / Used from: $0.19
Enterprise One to OneEnterprise One to One by Don Peppers
Buy new: $15.75 / Used from: $0.01
The One to One FutureThe One to One Future by Don Peppers
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The One to One FieldbookThe One to One Fieldbook by Don Peppers
Buy new: $17.95 / Used from: $0.01
Internet World Guide to One-To-One Web MarketingInternet World Guide to One-To-One Web Marketing by Cliff Allen
Buy used from: $0.01
Opening Digital Markets: Battle Plans and Business Strategies for Internet Commerce (CommerceNet)Opening Digital Markets: Battle Plans and Business Strategies for Internet Commerce (CommerceNet) by Walid Mougayar
Buy new: $18.96 / Used from: $0.01
Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd EditionCustomer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition by Jim Sterne
Buy used from: $1.31