Product Description

DeLonghi Coffee Maker brews 10 cups of coffee in 6 minutes and features a permanent Gold-Tone Filter that is durable and long lasting, the gold-tone filter is specially designed to keep even the finest grounds out of your coffee. This coffee maker has all the features you will need with it's pause and serve function, anti-drip system, decalcification warning light, stain resistant base, illuminated toggle switch with 2 hour automatic shut off, removable filter basket holder and with it's seamless brushed Aluminum body it will add to the Decor of any kitchen.

Product Details

• Amazon Sales Rank: #194443 in Kitchen & Housewares
• Color: Stainless Steel
• Brand: DeLonghi
• Model: DCM900
• Released on: 2005-09-15
• Dimensions: 7.40" h x 14.13" w x 15.59" l, 9.00 pounds

Features

• Exclusive dual heating system; the unique system includes two separate heating elements, each with a specific function
• Removeable filter basket holder for ease of use and convenient cleaning to ensure good quality, fresh brewed coffee every time
• Ergonomic handle for comfortable use and easy handeling
• Pause and Serve function allows you to interrupt the brewing cycle and pour a cup of coffee before the full pot is brewed
• Easy access water tank with level indicator allows for easy filling and cleaning

Customer Reviews

Poor product, Poor support
I had this coffee maker less than three months when it just stopped brewing in the middle of a brewing cycle. I immediately called customer support and spoke with Erica. She was very pleasant and offered several suggestions, including de-scaling the machine. She told me to call her back regardless of the results. None of her suggestions succeeded, including de-scaling, which proved to be impossible since the DeLonghi wouldn't brew anyway. And if the coffee maker did need de-scaling, its built-in de-scaling warning light never went on. In any case, I had a mess on my hands and called DeLonghi customer service back. This time I reached Amanda, who couldn't have been nastier and wouldn't or couldn't allow me to speak to Erica. I asked to speak to her supervisor, Josh, who was extremely condescending and unhelpful. Unfortunately, it was then that I decided to do my research, not before. It turned out there were numerous complaints registered with the Better Business Bureau concerning DeLonghi, several of which DeLonghi simply didn't respond to. DeLonghi's policy required ME to pay to ship their product to a service facility in Delaware for them to decide what to do with the machine. This is a very expensive coffee maker that has virtually no special features to warrant such a price tag. I am sorry I didn't do my research before I bought such a terrible product with awful customer support. Be warned before you repeat my mistake. I am currently awaiting word from the powers that be as to the disposition of my $225 investment.

Terrific Coffeemaker and Conversation Piece
Bought this for my desk at work. It brews coffee very fast and doesn't burn it while in the pot like other makers seem too.
The styling gets a comment (nearly all positive) from any one who sees it.

SHOW AND GO!
Bought this about a month ago, even though I could not find any reviews on it, I went for it.
reason's...
#1. LOOKS! this is one beautiful coffee maker!

#2. 1500 watt S.S. boiler, that rocks. 6 minutes for a full pot.
timed it.

since I have had a chance to use it I have found the following.
You need some room, from a height perspective. it has lids that flip up for adding coffee and water. I had to relocate this to a part of the counter with no cupboards.Work out fine, I LIKE to show it off!
cleaning is a snap.
very simple, one toggle, off and on, thats it!
It seems to be built very well, time will tell.
If you want a beautiful machine that gets the job done,(water temp ect) I would HIGHLY recommend it. If you want a machine that you can program to make coffee for the next week. this is not the one.
So far I LOVE it. a work of art!

update:
unfortunately it quit working after about a year..have not tried to contact customer service. it was great while it worked.