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Raving Fans: A Revolutionary Approach To Customer ServiceThe Ultimate Question: Driving Good Profits and True GrowthThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Raving Fans: A Revolutionary Approach To Cu...
by Ken Blanchard
$15.61
The Ultimate Question: Driving Good Profits...
by Fred Reichheld
$19.77
The New Gold Standard: 5 Leadership Princip...
by Joseph Michelli
$16.47
The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They KnowHow to Become a Rainmaker: The Rules For Getting and Keeping Customers and Clients
The Designful Company: How to build a cultu...
by Marty Neumeier
$16.49
Customer Satisfaction is Worthless, Custome...
by Jeffrey Gitomer
$19.80
How to Become a Rainmaker: The Rules For Ge...
by Jeffrey J. Fox
$11.53
Be Our Guest: Perfecting the Art of Customer ServiceConsumer Behavior (9th Edition)Management Lessons from Mayo Clinic : Inside One of the World-s Most Admired Service Organizations
Be Our Guest: Perfecting the Art of Custome...
by Ted Kinni
$8.58
Consumer Behavior (9th Edition)
by Leon Schiffman
$133.59
Management Lessons from Mayo Clinic : Insid...
by Kent D. Seltman
$15.37
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