Product Description

BUSINESS COMMUNICATION: PROCESS AND PRODUCT is a time-tested, Web-supported, teaching/learning/testing system that delivers comprehensive resources. The text uses the 3-x-3 writing process to guide the user in writing effectively. Accurate, detailed model documents provide numerous examples for learners to emulate, and abundant activities and cases develop skills. The variety and depth of resources in both print and electronic media are unmatched by any competitor. Mary Ellen Guffey leads the market in providing instructors with timely, innovative, and continuously refreshed teaching tips and support through her Web sites, monthly newsletters, and conference presentations.

Product Details

• Amazon Sales Rank: #25336 in Books
• Published on: 2005-02-23
• Number of items: 1
• Binding: Hardcover
• 704 pages

Book Info
Presents a clear, concise business communication guidelines and techniques, combining advanced technological resources with fundamentally sound strategies and practical, relevant examples. DLC: Business writing.

About the Author
A dedicated professional, Mary Ellen Guffey is Professor Emerita of Business from Los Angeles Pierce College. She has taught business communication and business English topics for over 30 years. She is the author of several market-leading, internationally acclaimed textbooks in the field, including BUSINESS COMMUNICATION: PROCESS AND PRODUCT, 5e, and ESSENTIALS OF BUSINESS COMMUNICATION, 7e. A teacher's teacher and leader in the field, Dr. Guffey acts as a partner and mentor to hundreds of business communication instructors across the country. Her workshops, seminars, newsletters, articles, teaching materials, and Websites help novice and veteran business communication instructors achieve effective results in their courses. Her online newsletters are read by thousands of instructors here and abroad.

Customer Reviews

graet product and price
the price paid for this product was very reasonable, also the delivery was very fast
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Very satisfied
I ordered the book with the free saver shipping. I was going to pay for the shipping so that it could get here faster. But at the end of the order said that it would get here by the date I needed it. And it was delivered faster then the date guaranteed. The book was exactly like the description. New and still in the plastic. Very satisfied customer.

In time
My book came to me two days before my class started. It was in the condiction that was stated. It was in better condiction than the books in the bookstore on campus. Thanks for being speedy!