Product Description

Wireless Office All-In-One Printer with 2.5" LCD & Built-in Two-sided copying and printing

Product Details

• Brand: Canon
• Model: 3301B002
• Dimensions: 8.90" h x 17.10" w x 19.40" l, 33.55 pounds
• CPU: AMD Athlon 1 GHz
• Memory: 128000MB DRAM
• Hard Disk: 1GB
• Processors: 1
• Native resolution: 640x480
• Display size: 669.2913385827

Features

• Fully-Integrated 35-sheet Auto Document Feeder for rapid built-in two-sided document copying and scanning
• Super G3 High-speed fax with memory to store 100 coded speed dials and up to 250 incoming pages when receiving ITU-T No. 1 Chart
• Various security features including password protected PDFs

From the Manufacturer
From the Manufacturer Get ready for the power you’ll need to bring your home office to the next level. This Wireless wonder lets you print from any room in your home and boasts incredible 9600 x 2400 maximum color dpi with 1pl and a 5 individual ink tank system. A built-in, fully integrated 35-sheet Auto Document Feeder means fast copying or scanning of your originals so you can tend to other tasks while the printer is at work. Its built-in Auto Duplex Printing prints 2-sided documents without having to manually flip the pages. Additionally, various security features like password protected PDF’s means you can feel safe about the creation and distribution of your most confidential files.

MX860 Office All-In-One Printer 9600 x 2400 maximum color dpi with 1pl and a 5 individual ink tank system. Super G3 High-speed Fax along with networkable Ethernet Built-in Automatic Document Feeder (ADF)

5-color ink system consists of four dye-based inks plus a pigment-based black ink, producing exceptional photos and crisp, laser-quality text. Only replace the color ink tank that runs out instead of a multi-colored cartridge wasting unused ink. So, you save money on ink!

A Super G3 High-speed Fax along with networkable Ethernet means every aspect of your business can run as efficiently as possible. Thanks to Dual Color Gamut Processing Technology your copies will maintain the integrity of the original while you produce remarkable scans with 4800 dpi. With computer-less printing capabilities via compatible memory cards, PictBridge and optional Bluetooth your images are easy to view with a 2.5 inch LCD. Its versatile feature set also makes for a top-of-the-line photo lab so all of your printing needs are met in one machine that can virtually fit anywhere whether you’re on a PC or Mac.

Extraordinary Resolution
Realize the power of 9600 x 2400 maximum color dpi firing with 1pl. Benefit? Incredible quality and detail in both your business documents and photos.

High Performance Individual Ink System
This 5-color ink system consists of four dye-based inks plus a pigment-based black ink, producing exceptional photos and crisp, laser-quality text. Only replace the color ink tank that runs out instead of a multi-colored cartridge wasting unused ink. So, you save money on ink!

Fully-Integrated Auto Document Feeder
The built-in Automatic Document Feeder (ADF) makes it easy to copy, scan or fax multiple documents without having to load them one at a time. Its full integration makes it easier to fit into tight spots and once its loaded it lets you do well… Whatever you want.

Built-In Auto Duplex Printing
Print on both sides of the page without the hassle of turning the page manually. This saves you time, money and paper – plus you’re helping the environment!

2.5 inch LCD Screen
Easily view, select and edit your images for simple computer-free printing. No downloading needed, just pick your pic and print!

Dual Color Gamut Technology
Copy with confidence as this built-in technology automatically optimizes your originals so copies stay true to it time after time, copy after copy.

Auto Image Fix
This built-in technology is perfect for your home photo lab as it automatically categorizes your images into one of five types - Portrait, Scenery, Night Scenery, Snapshot with Scenery, and Snapshot with Night Scenery - then applies optimal image correction. For instance, it will automatically brighten faces that are backlit and under-exposed, and correct color cast to help ensure more accurate skin tones to help you produce gorgeous images.

2 Way Paper Feeding
To add to your options this feature lets you load paper from the front cassette or rear tray so whether your office or photo lab is open, you’re ready to print!

Wireless
Be free of the wires that bind you… Print wirelessly from any Wi-Fi enabled computer while you’re in another room.

Built-in Ethernet
This wired LAN interface lets you connect to a home or office network, with connected computers sharing the power of this versatile machine, each being able to display the printer’s status at any moment.

Super G3 Fax
The business fax standard for color and PC facsimiles on plain paper meets the home office workhorse with 100 coded speed dials and up to 250 incoming pages to meet your every communication need.

Memory Cards / PictBridge & Optional Bluetooth
Don’t feel like using a computer? No problem. Just insert a compatible memory card into the built in card slot, select images on the LCD display, and print! Thanks to a PictBridge connection you can also print photos directly from your digital camera, DV camcorder or camera phone. Plus, you can print from the optional BU-30 wireless Bluetooth unit.

Customer Reviews

Buy now, read review while you wait for delivery truck!
The Canon PIXMA MX860 is the iPhone of All-In-One Printers - it is feature packed, easy to use, and exceeds expectations at every turn.

SUMMARY
Excellent quality, clear menus/instructions/software, Wireless setup, printing, and scanning on OS X is flawless. ADF and Duplexer in a high quality wireless printer from Canon is a steal at $199.

PROS
Build quality, setup instructions, feature set is huge, price tag isn't

CONS
Weight, could be quieter, internal paper tray doesn't handle photo media, no wireless faxing

FIRST IMPRESSIONS
The build quality is striking. It is very well packed and instructions are the best I have seen of any consumer electronics product including previous Canon products. There is a "kickstand" for keeping the printer open while inserting the 5 ink tanks and closing it reveals that it has a gentle piston like a luxury car's hood. Other details include a mechanism on the output try that automatically opens when printing to keep papers from spewing onto the floor. There is definitely some weight to this device and it is much larger than a printer you might get free with a PC purchase. Still I said to myself as I unpacked "was this really just $199?" as I had been looking at more expensive models and was concerned the quality would suffer to provide the MX860's price point.

PHYSICAL SETUP
Okay, I was flat out scared to insert the print head and break the caps off the five delicate ink tanks to insert them, but I think the instructions were just trying to make a point. In any case, do prepare your setup with lots of light as the print head insertion process is both dark and covered in warning stickers. I had no problems however because the on-screen instructions were clear (both visually and intellectually) and after printing a three step printhead alignment, output quality was definitely promising. I went with the wireless setup so I left the included USB cable (thanks Canon!) and phone lines (don't intend to fax) in the bag. The built in paper tray (letter size only) hides away neatly under the printer and there is a second input on the back of the unit for other media, plain paper, envelopes, or photo paper (hey a free 4x6 sample pack is included, cool!)

NETWORK SETUP
I installed the OS X drivers on a MacBook and it was very easy. Note that there are different instructions for 10.4 and 10.5 which are the only two versions supported as of Feb 2009 (Vista, XP, and 2000 are also supported, though it is unclear if 64-bit drivers are provided for those OSes). Software is as straight forward as the printed instructions. I did not install Canon's included photo software as I am expecting iPhoto to handle those tasks.I put the printer in Wireless LAN setup mode. A couple items to note though: Canon does proide for totally wireless setup though Wi-Fi Protected Setup though I went with the more straight forward USB connection to get the printer setup on the wireless network (turns out that included USB cable was helpful). The second item to note is that the software required a reboot which I am not accustom to with OS X software but none the less went along with. It was very cool to see the results of a two minute Wi-Fi quality test that shows the signal strength from base station to printer. (I was in the green zone from about 50 - 60 feet from the base station through two walls.)

PRINTING
Printing is so subjective I'm not going to try to quantify it. I'll say that it looks very crisp to me - not laser printer crisp, but every bit as sharp as I expected. Have not printed photos yet. The printing is about moderate in speed and as loud as my $300 HP All-in-One from 2004 but lower in tone so not as annoying.

SCANNING
Wireless scanning was what I was very interested in and the MX860 did not disappoint. Can scan from the glass, or the Auto-Document Feeder (ADF) and even do front and back duplex scans from the ADF. The awesome on-screen menu system is intuitive and allows you to choose your target wireless device to scan to. Scanning was faster and quieter than I expected and the resolution is truly excellent for an All-in-One. This is not a dedicated scanner and it won't scan a legal document, but when you want to quickly front and back scan those rebate forms before you send them in, this will be a good friend to have. I also look forward to batch scanning old printed photos for import into iPhoto.

OTHER FEATURES
I haven't had time to test printing from a memory card, duplex or ADF copy/print/scanning, faxing or receiving a fax, or Bluetooth (didn't purchase the optional module for $30). But what I was keenly impressed with is the crisp, intuitive menus. Very easy to navigate and follow. Things are where you think they will be. I wanted to turn down the volume of the keypad confirmation beeps and pleasantly had a whole menu of selection to do so for various volumes including off, as well as different settings for key press or alarms. The attention to detail and user experience really shows.

I hope this review was helpful and you enjoy your new Canon PIXMA MX860.

A nicely designed printer...
Review updated on October 13, 2009 to reflect firmware changes and add information on ink consumption -

The Canon MX-860 is an all-in-one printer designed for home or small business. The printing is fast, sharp and clear. The auto-document feeder scans both sides of the page, a tremendous time saver when you work with two-sided originals. Couple that with duplex-printing and it's trivial to reproduce two-sided forms and documents. The network connectivity also works well...in the six months I've had the printer, it's operated flawlessly in a mixed Mac/Windows environment on both wireless and wired networks.

Let's look at the MX-860 on a piece-by-piece basis ...

Printing
The Canon MX-860 uses a set of five ink cartridges for printing. Two of the cartridges are black, with the other three being the typical Magenta/Cyan/Yellow set. The printed output is easily sharp enough to be used for business letters; it almost rivals laser printers in quality. To save paper, the printer has built-in duplexing. I haven't measured it, but single-sided printing speed is quite good...I suspect that the 38 pound weight of the printer is due to some good size motors pulling the paper and moving the printhead around. Printing in duplex mode is quite a bit slower. To avoid smearing, the printer waits for the first-side to dry before printing the second side.

Photographs have good tonal gradation and overall appearance, however they don't equal those from a high-end printer that's specifically designed to print photographs. The difference, though, is slight and everybody has liked the prints that I've made. The printer has the usual slots on the front to allow you to insert your camera's memory cards.

Scanning
Whoopee! Duplex scanning! Have you ever tried to scan a stack of two sided pages? And get them merged into one file in the right order? I tried. Once. Then I went out and paid $400 for a dedicated scanner (the Fujitsu ScanSnap S510). With duplex scanning capability on the MX-860, I wouldn't have needed to do that. You put the papers in the feeder, tell the printer that it's a two-sided original and push the button.

Faxing
Outgoing faxing works fine. The faxes seem to get there. Originally, the designers of the fax system missed an extremely important feature...you couldn't specify the number of rings before the fax machine answered. Without that ability, it was almost impossible for the machine to peacefully co-exist with your phone service in a single line household. This problem was fixed by a firmware update and current purchasers can set the number of rings before pick-up. Unfortunately, Canon hasn't posted the new firmware, so owners of older machines are stuck...be careful if you buy one used. +1 brownie point for recognizing and fixing the problem. -2 for not making it available... :>(

Networking and Setup
I had no problems getting both the wireless and wired network up and running. The setup is simple and straight forward. You'll need a USB cable to get the wireless network configured. It may be possible to wirelessly configure the wireless network, but there are certain insanities that even I won't try. You can only use one network - wired or wireless - at once. As I mentioned in the intro, it comes with both Macintosh and Windows software. Getting it to work on my additional networked computers was as simple as inserting the DVD and running the install program.

Ink Consumption
Some printer politely sip ink, but this isn't one of them. It's not quite as bad as beer consumption at a frat party, but in the last 2500 pages, I've gone through six black and two full sets of color cartridges. That works out to slightly over 6.7 cents per page at Amazon's current prices for OEM ink cartridges...fine for normal use, but not great if you're going to use the printer heavily. Your ink consumption will vary, depending on the mix of photos, graphics and text that you print.

Packaging
You know that ubiquitous orange tape that printer manufactures use to hold everything together? It's there in spades. I wish I owned that franchise. Otherwise, it looks like the printer should ship well. It's well isolated with plenty of molded styrofoam.

In summary, this is my fourth Canon printer and probably the twentieth printer that I've owned. Outside of the faxing issue, it works great. The duplex scanning and printing are valued additions and real time savers...I would have given it a solid five stars if it wasn't for the faxing problem. I haven't used the printer enough to get a sense of long-term reliability; after a couple of thousand sheets of paper, it's been jam free and solid.

Beware of how the fax operates
First the positive part of the review:

I specifically picked the Pixma 860 based on other reviews. I found the installation process to be very smooth and had no problems getting the printer to work in the wireless mode. Simply follow the instructions in the "getting started" manual and you will be good to go. The printer portion works as advertised.

However, the fax part of the Pixma 860 works very oddly. If you have any intention of using the fax capability - beware. You have 4 options for setting the fax up for incoming calls: one for Fax only and 3 options if using both as a fax and telephone. If set up in a telephone priority mode, you MUST be home to start the fax machine manually or it will ring no answer. If setting up in a Fax Priority Mode, the fax answers on the 2nd ring even if there is no fax and will not allow any phone in the house to pick-up EXCEPT the phone that is connected to the fax machine. I do not have Distinctive Ring Option from the phone company, so I was unable to explore that option.

I spent 2 hours on the phone with two different Canon Techs and they informed me that the problem in in the machine design. I find it darn near impossible to believe that one has to either be home to press the start button to receive the fax or that no other extension in the house can pick up the phone without running down to the fax machine to disconnect the call at the fax.

If you are using this in a one room office, you could make it work for you, but if you are in a home that has more than one extension, than you are out of luck. Canon ultimately offered two work arounds for me: 1) Get distinctive ring from the phone company (no thanks to that added monthly expense or 2) Buy a complete new cordless phone system for the house (7 units needed) and hook the base unit up to the fax machine. While faxes are seldom received anymore, I do need the process to be automatic without giving up the use of other extensions in the home. Neither workaround works for me.

I am concerned that no one else has mentioned this issue and normally that would leave me to conclude that the problem is a user set-up error. But after spending two hours with technicians and engineers at Canon I do not believe that to be the case.

4/5/09 - Another reader has advised that if an answering machine is hooked up to the phone outlet on the fax machine, that the fax will answer after the answering machine has picked up. The key here is the answering machine HAS to be hooked up to the fax. In my case this will not work as my answering and fax are on different floors and they both need to be in different spots (fax machine is for me and the answering machine is for the family).