ITIL - IT Infrastructure Library
"ITILĀ® (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITILĀ® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools." - http://www.itil.co.uk/
ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online CourseFoundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a BookThe Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$89.97
Foundations of IT Service Management: The U...
by Brady Orand
$39.20
The Visible Ops Handbook: Implementing ITIL...
by Kevin Behr; Gene Kim; George Spafford
$21.95
Itil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service DesignMeasuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior ExecutivesITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
Itil Lifecycle Publication Suite, Version 3...
by Ogc
Measuring ITIL: Measuring, Reporting and Mo...
by Randy A. Steinberg
$24.95
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$78.29
Official Introduction to the Itil Service LifecycleITIL Service Support and Service Delivery Process ModelITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification Study Guide (Art of Service)
Official Introduction to the Itil Service L...
ITIL Service Support and Service Delivery P...
by Key Skills ILX
ITIL V3 Foundation Certification Exam Prepa...
by Ivanka Menken
$26.95
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