ITIL - IT Infrastructure Library
"ITILĀ® (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITILĀ® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools." - http://www.itil.co.uk/
ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online CourseThe Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable StepsFoundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$89.97
The Visible Ops Handbook: Implementing ITIL...
by Kevin Behr; Gene Kim; George Spafford
$21.95
Foundations of IT Service Management: The U...
by Brady Orand
$39.20
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior ExecutivesItil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service DesignITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
Measuring ITIL: Measuring, Reporting and Mo...
by Randy A. Steinberg
$24.95
Itil Lifecycle Publication Suite, Version 3...
by Ogc
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$77.64
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification Study GuideOfficial Introduction to the Itil Service LifecycleService Management For Dummies (For Dummies (Computer/Tech))
ITIL V3 Foundation Certification Exam Prepa...
by Ivanka Menken
$26.95
Official Introduction to the Itil Service L...
$72.00
Service Management For Dummies (For Dummies...
by Judith Hurwitz
$19.79
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