ITIL - IT Infrastructure Library
"ITILĀ® (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITILĀ® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools." - http://www.itil.co.uk/
ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online CourseThe Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable StepsFoundations of IT Service Management: The Unofficial ITIL v3 Foundations Course in a Book
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$88.17
The Visible Ops Handbook: Implementing ITIL...
by Kevin Behr; Gene Kim; George Spafford
$21.95
Foundations of IT Service Management: The U...
by Brady Orand
$39.20
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior ExecutivesItil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service DesignFoundations of IT Service Management Based on ITIL® V3 (English version)
Measuring ITIL: Measuring, Reporting and Mo...
by Randy A. Steinberg
$24.95
Itil Lifecycle Publication Suite, Version 3...
by Ogc
Foundations of IT Service Management Based ...
by Inform-IT
$52.20
ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online CourseServicing ITIL: A Handbook of IT Services for ITIL Managers and PractitionersOfficial Introduction to the Itil Service Lifecycle
ITIL V3 Foundation Complete Certification K...
by Tim Malone
$77.58
Servicing ITIL: A Handbook of IT Services f...
by Randy A. Steinberg
$24.95
Official Introduction to the Itil Service L...
$80.00
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