Product Description

A systematic approach to understanding the basics of voice over IP

Voice over IP (VoIP) has become an important factor in network communications, promising lower operational costs, greater flexibility, and a variety of enhanced applications. To help you understand VoIP networks, Voice over IP Fundamentals provides a thorough introduction to the basics of VoIP.

Voice over IP Fundamentals explains how a basic IP telephony infrastructure is built and works today, major concepts concerning voice and data networking, and transmission of voice over data networks. You’ll learn how voice is signaled through legacy telephone networks, how IP signaling protocols are used to interoperate with current telephony systems, and how to ensure good voice quality using quality of service (QoS).

Even though Voice over IP Fundamentals is written for anyone seeking to understand how to use IP to transport voice, its target audience comprises both voice and data networking professionals. In the past, professionals working in voice and data networking did not have to understand each other’s roles. However, in this world of time-division multiplexing (TDM) and IP convergence, it is important to understand how these technologies work together. Voice over IP Fundamentals explains all the details so that voice experts can understand data networking and data experts can understand voice networking.

The second edition of this best-selling book includes new chapters on the importance of billing and mediation in a VoIP network, security, and the common types of threats inherent when packet voice environments, public switched telephone networks (PSTN), and VoIP interoperate. It also explains enterprise and service-provider applications and services. 

Product Details

• Amazon Sales Rank: #477415 in Books
• Published on: 2006-08-06
• Original language: English
• Number of items: 1
• Binding: Paperback
• 432 pages

Amazon.com Review
The authors of Voice over IP Fundamentals--three packet-voice specialists at Cisco Systems--initiate their exploration of next-generation technologies for supporting conversations across large distances: the switched telephone network as implemented on large (intercontinental) and small (building and enterprise) scales. They then point out problems with the old way of doing things and illuminate the standards and regulatory conditions that have made Internet telephony attractive. Signaling System 7 (SS7) gets particularly insightful coverage, with ample graphical support for the clear, fact-rich, example-laden prose.

The authors do a great service for readers by breaking packet telephony into its component technologies and explaining each one carefully. Coverage of the various protocols that enable voice over IP, particularly H.323 and Session Initiation Protocol (SIP), is simultaneously clear and deep. The same goes for media gateway protocols and various schemes for translating sounds into digital signals and back again, while retaining maximum clarity. There's even some practical material; concluding chapters diagram Cisco router configurations for voice traffic and flesh out solutions with case studies.

You'll like this book if you need to implement a voice over IP system and know more about IP than you do about traditional voice telecommunications. The patient and detailed explanations of traditional telephony concepts and voice over IP protocols will mesh nicely with your existing data communications knowledge, enabling you to make wise design and product decisions. --David Wall

Covered topics: The Public Switched Telephone Network (PSTN), signaling specifications (including Bell System, ISDN, and Signaling System 7), the basics of Internet Protocol (IP), modulation and compression of voice, Quality of Service (QoS), H.323, Session Initiation Protocol (SIP), and gateway protocols. Business considerations of Internet telephony are also addressed.

From the Back Cover

A systematic approach to understanding the basics of Voice over IP

* Understand the basics of PSTN services and IP signaling protocols, including SS7
* Learn how VoIP can run the same applications as the existing telephony system, but in a more cost-efficient and scalable manner
* Delve into such VoIP topics as jitter, latency, packet loss, codecs, quality of service tools, and mean opinion scores
* Learn about the functional components involved in using Cisco gateways to deploy VoIP networks

Voice over IP (VoIP), which integrates voice and data transmission, is quickly becoming an important factor in network communications. It promises lower operational costs, greater flexibility, and a variety of enhanced applications. Voice over IP Fundamentals provides a thorough introduction to this new technology to help experts in both the data and telephone industries plan for the new networks.

You will learn how the telephony infrastructure was built and how it works today, the major concepts concerning voice and data networking, transmission of voice over data, and IP signaling protocols used to interwork with current telephony systems. The authors cover various benefits and applications of VoIP and how to ensure good voice quality in your network.

This book is part of the Networking Technology Series from Cisco Press, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.

About the Author

Jonathan Davidson, CCIE No. 2560, is the Director of SP Solution Engineering in Integrated Network Systems Engineering. He has co-authored Voice over IP Fundamentals and edited Deploying Cisco Voice over IP. He has been with Cisco for 10 years in post-sales support, marketing, and engineering divisions.

James Peters is the Director of Product Marketing in the Carrier Core and Multiservice Business Unit at Cisco Systems. He co-authored the first edition of Voice over IP Fundamentals and is currently authoring a book on multiservice networking. James has more than 20 years experience in building, designing Internet-based voice and data networks, and product development.

Manoj Bhatia is a Business Development Manager for Partner Programs at IP Communications Business Unit (IPCBU) for Cisco Systems, Inc. He was among the first to start the software development for SIP technology on Cisco VoIP gateways and IOS-based routers. His past projects include technical marketing for VoIP products such as media gateways, call agents, and SIP-based residential voice solutions. Prior to Cisco, Manoj worked in Nortel Networks and Summa Four (now Cisco) and has 14+ years of experience in telephony protocols such as SS7, call control, and VoIP technologies.

Satish Kalidindi is a Software Engineer with Cisco Systems. He has more than six years experience working on development and deployment of VoIP technologies. He has been involved with various products, including IOS gateways and Cisco CallManager. More recently he has been involved with security features on CCM. He is a graduate of Purdue University with an M.S in Engineering.

Sudipto Mukherjee is a Software Development Engineer with Cisco Systems. He has product development and deployment experience for a variety of telecommunication devices for wireline, wireless, and VoIP networks. More recently at Cisco he has been working on SIP gateway development. Sudipto has a Bachelors of Engineering degree in Electronics Communication engineering from GS Institute of Technology, Indore and a Masters degree in Electronics Design and technology from Indian Institute of Science, Bangalore.

Customer Reviews

Worth Reading, But of Limited Use
I've had the Davidson book on the shelf for about a year and finally picked it up for a careful read to help me prepare of Cisco's CVOICE exam. While the book is useful toward that end, I recommend it only cautiously.

No doubt part of the problem is mine; by background includes extensive data but very little voice experience. I found the topic Signaling System 7 and similar topics to be slow reading, and I questioned the value of the IP tutorial. A reader with the inverse of my background may have exactly the opposite experience.

This book is unusually dense with acronyms, even for a technical book. The nature of the topic makes acronyms unavoidable, but I felt the lack of a glossary was a serious deficiency. I frequently found myself flipping back and forth through the book to decode an acronym to no avail. Thorough readers might want to construct their own glossary with index cards.

I also had the sense, especially toward the end of the book, that I was getting less of an explanation of the technology than a simple compendium of features. This was especially evident in those thin sections on the Session Initiation Protocol, the Simple Gateway Control Protocol, the Media Gateway Control Protocol, and the Virtual Switch Controller. I found the sections on the H.323 Protocols and Quality of Service more useful and complete.

Given the ambitious scope of the book, I believe the author could have provided a more readable and understandable treatment with six or seven hundred pages rather than the three hundred plus provided. Still, I find my understanding of the subject to have increased substantially. It is a fact that there are few alternatives. I give the book a qualified recommendation. Read it slowly and carefully, mastering acronyms as you go, to maximize its value.

Ideal Prerequisite to Cisco Voice Integration (the Cookbook)
Jon and James have a conversational writing style that was easy to follow for me. They have included a lot of historical information that should help the reader understand the momentum behind the transition that is taking place today, creating a "new-world" model of internetworking that has its own rules.

As previously mentioned, this is not a design and implementation guide - the forthcoming Cisco Press title "Cisco Voice Integration" will be when it is released. This book does, however, give the reader a very detailed introduction to the underlying technologies that make Voice over IP, Voice over Frame Relay, and Voice over ATM work.

The book was a good read even for someone like myself with over 12 years in telephony and networking. Jon and James have done a good job of collecting and communicating relevant information about each of the VoIP building blocks.

Best suited for Telephony engineers
Strong Points: -The people who wrote it are definitely knowledgeable: They have loads of information about almost every topic they discuss -Chapter organization: the chapters are well organized as far as the order in which to expose a reader to the topics, building up to the next. Weak Points: -In almost every chapter, the author(s) frequently mention or compare the topic being discussed with an actual Cisco product. While many people agree they make good products, including myself, this book should be about the VoIP as a standard (as the title implies), not Cisco's products. -The author(s) explain most topics by throwing tons of (or too much) information at the reader, including exceptions to the rule - all in the same sentence. Some of the key points are not even mentioned or elaborated on, while the author goes to point out small or insignificant details. -While discussing the history of Telephony and VoIP technology, the use of acronyms is unavoidable, but the author(s) overuses them to the extreme. At times, there are synonym acronyms that the author(s) will use randomly and interchangeably in the same chart, diagram or sentence; this is highly confusing. Also, there is no glossary, so you have to waste time flipping back through the pages to look up acronyms they spelled out once. Many acronyms are not even defined - they are just mentioned as casual talk to define other acronyms (so have your internet browser ready). -The author(s) frequently define topics and acronyms sections or chapters after they are first mentioned. This is also very confusing and frustrating. -The book is filled with charts and graphs. Most of them you really have to study to understand because they use many little pictures for which there is no legend, and some you flat our need an electrical engineering degree to understand.