Product Description

"Values" may be the most frequently spoken word in business today. Yet Rosa Say, founder of Say Leadership Coaching™ and former Vice President of Hualalai at historic Ka`ûpûlehu, boldly proposes that Hawaii is optimally suited to lead the world in the pursuit of values-centered business, because we all live with something good and right by its very nature: Aloha and all it embraces.

Managing with Aloha explores nineteen different Hawaiian values, and in the tradition of Dr. George Kanahele this book demonstrates how managers can bring these universal values into every kind of business practice today. Say draws on many examples of how she put these values into profitable practice in her own successful career as a manager, and she eloquently shares her common-sense approaches to blending the social and economic goals of business enterprise in ways that define a Hawaiian sensibility for the way we work and live.

Product Details

• Amazon Sales Rank: #59158 in Books
• Published on: 2004-11-19
• Binding: Hardcover
• 260 pages

West Hawaii Today, November 29, 2004
Managing with Aloha is a must read by anyone dealing with the contemporary challenges of corporate management … Doug Chang

Lip-Sticking, Smart Marketing to Women Online, December 28, 2004
Favorite Business Book of 2004 is Rosa Says Managing with Aloha. This book is one we cannot get enough of.

The Honolulu Advertiser, November 10, 2004
Managers urged to put aloha to work … Leadership expert touts 19 Hawaiian values in new book, Managing with Aloha.

Customer Reviews

Dolly Parton should have read this!
Johnny Paycheck and Dolly Parton probably had the wrong manager.
The employees in the songs, "Take this Job and Shove It," and "Working 9-to-5" never had bosses who managed with aloha.
Rosa Say, former vice-president of operations for Hualalai Development Corp., proposes that Hawaii is optimally suited to lead the world in the pursuit of values-centered business, because we live with something good and right by its very nature: Aloha and all it embraces.
"When I became a manager I quickly figured out I couldn't keep aloha in the background," Say writes. "I had to pay better attention to it and welcome it into my management performance with open arms."
According to Say aloha worked wonders.
"I realized that aloha was a statement of personal truths for me, my own source to look inward to," Say wrote. "When I released it, aloha made my job easier and it made me more effective in delivering the results that were expected of me."
"Managing with Aloha" explores 19 different Hawaiian values, and in the tradition of Hawaiian culture expert Dr. George Kanahele, the book demonstrates how managers can bring these universal values into every kind of business practice today.
Say, founder of Say Leadership Coaching, draws on many examples of how she put these values into profitable practice in her own successful career as a manager, and she shares her common-sense approaches to blending the social and economic goals of business enterprise in ways that define a Hawaiian sensibility for the way we work.
"Rosa Say has authored a classic work in her application of a powerful set of Hawaiian values designed to produce material excellence in the workplace," said Peter Apo, director of the Hawaiian Hospitality Institute.
"After reading this book it will dawn on you that if you are not managing with aloha, you are underperforming."
"Managing With Aloha" explores such things as:
- How can you define the truly authentic culture-based values of your business?
- What is "sense of place" and why is it so important?
- Is aloha spirit something you train everyone in, or is it something you specifically hire for?
- What would the "mea hookipa" (service provider) of old Hawaii specifically teach us about the elements of good customer service?
- How can values bring a language of intention to your work environment?
- What can you do right now, today (keia manawa), and how can you be a great manager?
- What more must you learn to hoomau (continue to persevere) and imua (go forward)?
"'Managing with Aloha' is a must read by anyone dealing with the contemporary challenges of corporate management," said Doug Chang, general manager of the Hotel Hana Maui. "It's a well-organized and easily navigated book on Hawaiian values and their practical application to the workplace."

Great management book for all, especially if you do business in Hawaii
An excellent managment book that takes traditional Hawai'ian cultural values, and places them into a management framework so that organizational mission and respect and development of individuals can occur simultaneously. Although the book is written from a Hospitality industry standpoint, the concepts can be applied to any industry anywhere. This book has been most helpful in bridging the cultural barrier of my traditional US Mainland experiences with the pan-Asian business culture environment. The book is a relatively short, easy read with many real life examples of how to apply the core concepts. I highly recommend this book.

Valuable Insights about Leading With Your Values
Managing with Aloha is written to help managers become more successful. This in itself doesn't make the book unusual or outstanding; there are hundreds of books about managerial effectiveness.

What makes it stand out is that the reader is taught these lessons from the perspective of the Hawaiian culture - specifically 18 values. The author weaves her vast management experience into each chapter - one for each of the 18 values. As a reader you learn from Rosa's experiences, you learn about the values of the Hawaiian Islands and you begin to see how these values are more than Hawaiian - they are universal in their application.

The use of Hawaiian terms in the book may seem at first to be a bit challenging as a reader, but these native words and phrases quickly become a part of the reading experience.

Rosa Say is a proud Hawaiian, an experienced manager and a talented writer. Reading this book will allow you appreciate these three things - the things that separate this book from the vast number of books for managers.

I highly recommend this book, and Rosa's blog, Talking Story as well. (http://www.sayleadershipcoaching.com/talkingstory/)