 | Workflow Modeling: Tools for Process Improvement and Application Development by Alec Sharp
Buy new: $68.00 / Used from: $45.95 ANALYSIS, METHODS & APPROACHES
Good practical advice about process improvement from authors who have worked many such projects. Includes some excellent material on the high level view of BPM.
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 | Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals by Paul Harmon
Buy new: $32.97 / Used from: $27.00 ANALYSIS, METHODS & APPROACHES
Called the second edition, but a new and different book in many parts. One of the fundamental texts of BPM. If you can only read 1 BPM book, this is it!
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 | Business Process Management: Profiting From Process (Sams White Book) by Roger Burlton
Buy new: $29.70 / Used from: $11.63 ANALYSIS, METHODS & APPROACHES
Contains a useful methodology set for process analysis and change.
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 | More for Less: The Power of Process Management by Andrew Spanyi
Buy used from: $39.50 ANALYSIS, METHODS & APPROACHES
A new book from the master in the art of communicating the BPM message to executives. This book is based on gobal research with organisations who have achieved worthwhile BPM maturity.
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 | Business Process Management (BPM) is a Team Sport: Play it to Win! by Andrew Spanyi
Buy new: $22.76 / Used from: $19.41 ANALYSIS, METHODS & APPROACHES
A great book for executives who haven't yet understood the BPM message.
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 | The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do by Subir Chowdhury
Buy new: $11.53 / Used from: $6.00 ANALYSIS, METHODS & APPROACHES
A story to inspire process and quality thinking and doing.
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 | Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems) by Paul Harmon
Buy new: $45.86 / Used from: $36.98 ANALYSIS, METHODS & APPROACHES
Excellent overview of the process management historic and business context. Great material on process redesign.
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 | Process Management
Buy new: $83.25 / Used from: $94.17 ANALYSIS, METHODS & APPROACHES
Quite detailed and useful analysis of the "as is" / "to be" process analysis cycle.
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 | The Hunters and the Hunted: A Non-Linear Solution for Reengineering the Workplace (Corporate Leadership) by James B. Swartz
Buy used from: $0.37 ANALYSIS, METHODS & APPROACHES
"Harry Potter" meets "Reengineering The Corporation" with Andrew Spanyi as narrator. Well, not quite, but sort of. A fun and thought provoking read.
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 | How Toyota Became #1: Leadership Lessons from the World's Greatest Car Company by David Magee
Buy new: $17.13 / Used from: $4.92 TOYOTA
A great overview of what makes Toyota the most successful manufacturer on the planet.
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 | The Toyota Way by Jeffrey Liker
Buy new: $18.45 / Used from: $14.45 TOYOTA
Reading to nurture the soul! A very successful organisation with a strategic and operational philosophy that is much more than a fixation on the quarterly profits. Process-based management in action.
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 | Toyota Talent by Jeffrey Liker
Buy new: $18.45 / Used from: $8.15 TOYOTA
"First we build people, then we build cars" Toyota saying.
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 | The Real-Time Enterprise : Competing on Time with the Revolutionary Business S-Ex Machine by Peter Fingar
Buy new: $26.56 / Used from: $1.37 STRATEGY
Great insights into the role of time in business (process) management.
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 | Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant by W. Chan Kim
Buy new: $19.77 / Used from: $13.47 STRATEGY
The best book on strategic thinking I've read. Useful to remind ourselves of the real purpose of process management.
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 | Competing Against Time: How Time-Based Competition is Reshaping Global Markets by George Stalk
Buy new: $24.95 / Used from: $6.24 STRATEGY
Time - the most commonly used and abused resource in all of our processes.
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 | Making Strategy Work: Leading Effective Execution and Change by Lawrence G. Hrebiniak
Buy new: $21.77 / Used from: $14.18 STRATEGY
Kaplan & Norton say that, at best, 30% of strategic plans get executed in the way they were meant to. That's bit too embarassing! We should all read this book to see if can improve the hit rate.
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 | The Agenda: What Every Business Must Do to Dominate the Decade by Michael Hammer
Buy used from: $0.01 STRATEGY
Beyond reengineering. A description of nine process and customer focused concepts that drive successful business performance.
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 | Process Innovation: Reengineering Work Through Information Technology by Thomas H. Davenport
Buy new: $23.10 / Used from: $0.01 BPM ROOTS
Actually the first book on contemporary BPM thinking.
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 | Reengineering the Corporation by Michael Hammer
Buy new: $9.99 BPM ROOTS
Along with Process Innovation by Tom Davenport, this is the book that (re)started contemporary process thinking.
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 | A Study of the Toyota Production System: From an Industrial Engineering Viewpoint (Produce What Is Needed, When It's Needed) by Shigeo Shingo
Buy new: $44.00 / Used from: $29.89 BPM ROOTS
A discussion of the Toyota Production System from one its key architects.
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 | Henry Ford Today and Tomorrow - Special Edition of Ford's 1926 Classic by Henry Ford
Buy new: $28.00 / Used from: $18.40 BPM ROOTS
Written in 1926 this book is good reminder that not every good thought about process happened just in the last 15 years!
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 | Taiichi Ohno's Workplace Management by Taiichi Ohno
Buy new: $47.95 BPM ROOTS
The words of the master!
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 | Toyota Production System: Beyond Large-Scale Production by Taiichi Ohno
Buy new: $45.00 / Used from: $24.71 BPM ROOTS
The world owes a greta deal to Taiichi Ohno.
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 | The Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization by Dan S. Cohen
Buy new: $16.47 / Used from: $2.49 CHANGE MANAGEMENT
Very practical advice about how to use the Kotter/Cohen change management model.
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 | The Heart of Change: Real-Life Stories of How People Change Their Organizations by John P. Kotter
Buy new: $18.45 / Used from: $4.88 CHANGE MANAGEMENT
A follow up to Leading Change providing more insights into the 8 step model.
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 | Leading Change by John P. Kotter
Buy new: $17.79 / Used from: $8.45 CHANGE MANAGEMENT
Change is the intention of process improvement and it won't happen without effective management.
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 | Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers by Thomas H. Davenport
Buy new: $27.50 / Used from: $2.41 RELATED CONCEPTS
Useful insights into the business processes of knowledge workers.
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 | The Attention Economy: Understanding the New Currency of Business by Thomas H. Davenport
Buy new: $11.53 / Used from: $0.29 RELATED CONCEPTS
Having trouble getting attention on BPM? This book provides an interesting analysis of 'attention management'.
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 | What's the Big Idea? Creating and Capitalizing on the Best New Management Thinking by Thomas H. Davenport
Buy new: $22.00 / Used from: $0.01 RELATED CONCEPTS
Some great ideas in here for nurturing the 'BPM idea'.
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 | The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
Buy new: $10.19 / Used from: $2.25 RELATED CONCEPTS
Where is the tipping point for the development of BPM thinking in an organisation? have you found The BPM Tipping Point?
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 | The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts, and Cultures by Frans Johansson
Buy new: $21.75 / Used from: $0.52 RELATED CONCEPTS
Useful views about innovation - "insights at the intersection of ideas, concepts and cultures".
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 | The Art of the Long View: Planning for the Future in an Uncertain World by Peter Schwartz
Buy new: $12.21 / Used from: $0.53 RELATED CONCEPTS
Strategic planning and execution must be closely coupled with BPM for genuine process thinking to flourish. Scenario planning is an important tool to understand.
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 | The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (KMCI Press) by Stephen Denning
Buy new: $27.03 / Used from: $15.74 RELATED CONCEPTS
Some great insights into alternative ways to get the message across.
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 | The How of WOW: A Guide to Giving a Speech That Will Positively Blow 'Em Away by Tony Carlson
Buy new: $11.96 / Used from: $1.14 RELATED CONCEPTS
We also need to pay attention to our ability to get the message across. This book has some good advice for telling the WOW of BPM.
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 | In Praise of Slowness: Challenging the Cult of Speed (Plus) by Carl Honore
Buy new: $10.17 / Used from: $2.88 RELATED CONCEPTS
Food for thought for those who spend their professional (and personal?) lives trying to speed things up. We all need to be aware of the impact of the 'hurry virus'.
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 | The Wisdom of Crowds by James Surowiecki
Buy new: $10.17 / Used from: $7.49 RELATED CONCEPTS
The people who realy understand how processes work, and how they can work better, are the 'crowds' that use them every day.
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 | Competing on Analytics: The New Science of Winning by Thomas H. Davenport
Buy new: $19.77 / Used from: $12.83 RELATED CONCEPTS
One powerful outcome of process-based management is the ability to see clearly what should be measured. This book tells why such measurement is vital to make better use of our valuable and under-used information resources.
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 | The Secret Language of Leadership: How Leaders Inspire Action Through Narrative by Stephen Denning
Buy new: $18.45 / Used from: $15.76 RELATED CONCEPTS
To effect BPM changes you must be able to inspire action. In his many books Denning provides great insights into how this can be done.
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 | Changing Minds: The Art And Science of Changing Our Own And Other People's Minds (Leadership for the Common Good) by Howard Gardner
Buy new: $10.17 / Used from: $3.20 RELATED CONCEPTS
Successful BPM depends on our ability to change minds.
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 | 7-Slide Solution(tm): Telling Your Business Story In 7 Slides or Less by Paul J. Kelly
RELATED CONCEPTS
Great advice about making effective presentations AND very useful insights about how to influence the thinking of others.
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