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Ethics in the Hospitality And Tourism Industry

Ethics in the Hospitality And Tourism Industry
By Karen, Ph.D. Lieberman, Bruce Nissen

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Product Details

  • Amazon Sales Rank: #1582234 in Books
  • Published on: 2005-06-30
  • Original language: English
  • Binding: Paperback
  • 152 pages

Customer Reviews

The Importance of Ethics5
In teaching leadership, I have reviewed numerous books pertaining to the subject of ethics, and by far I found this text to be one of the most thorough in covering the essential perspectives as to why ethics should be of the utmost consideration in the educational process. Drs. Lieberman and Nissen provide very explicit details of theory and establish a pathway for discussing the "right thing to do". The case studies have also been well designed to address a vast majority of issues that managers and employees may face in their day-to-day activities. Cases range from possible poor judgment to reading the small print on guests' bills. All of these issues, along with numerous others, lay down the gauntlet for heavy debate and classroom discussion. This succinct text can be used to generate discussion and provide ethical insight at any level within a classroom or seminar setting. I highly recommend this text for any ethics course or for any hospitality training program.